Friends,
If you purchased in the USA and hand carry back then your deal was made
in America. How can you expect that Elecraft would ever cover the costs of
international shipment which varies across the world not to mention customs
handling charges? If you purchase in the UK or EI from the UK then the
basic price is Pounds Sterling for Dollars or about 70% higher and in EI we
pay a high shipping cost to and from the UK. You do get service in the UK
but you pay shipping.
Elecraft could never pick up the tab for international shipment. When
you purchase overseas you also pay for international shipment. There are
no free lunches. We in the EU have very high purchase taxes to pay for
much valued social benefits and perhaps inefficiencies. We vote in the
governments who impose these taxes and costs so we must pay the piper. We
should not expect that our costs would be spread across those living in the
USA whose public services are demeaned in Europe.
John in Hong Kong is right the wise move is to send back the defective
module for repair. It makes good sense to purchase in kit form and
assemble so that one is better able to remove modules and trouble shoot if
something goes wrong. This modular approach is a strong point in the
Elecraft approach to design.
It is painful for all of us when something goes wrong. Fortunately
this does not seem to happen too often with Elecraft product. Take a look
at QST and compare prices in your currency to the prices in your country for
the same products made outside the USA.
I do not wish to step on any toes. We all struggle at times to keep
finances in order but we do not have one world market with equal costs.
You should see the price difference between automobiles purchased in EI and
in G land. Sometime G land looks attractive - sometimes. Well we like
our own boat in EI and sometimes it springs a leak.
73 Doug EI2CN
-----Original Message-----
From: Elecraft [mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Poul
Erik Karlshøj (PKA)
Sent: 24 September 2014 17:24
To: Johnny Siu; gary.mckel...@btinternet.com
Cc: elecraft@mailman.qth.net
Subject: Re: [Elecraft] Import Costs from America
Hi Johnny
Yes I know. I built the K2/100, K3/100, KPA500 and KAT500 all from kits.
All bought in USA (and hand carried to Denmark)
I am a big fan of the Elecraft K-family. Dont misunderstand.
But sending a KPA for repair is expensive even if you take out the
transformer as Elecraft will request you to do. I had to do it and one of my
friends (OZ8SW) also had to send both his KAT and later his KPA for repair.
If you live in USA, Elecraft will pay for the shipping from Elecraft to the
customer. But for customers outside US the customer must pay for shipping
both ways (also if using an Elecraft associated repair service in Italy).
And that is not providing equal service to all customers. Thats my only
point.
73 and thanks for your mail.
/OZ4UN Poul-Erik
Fra: Johnny Siu [mailto:vr2...@yahoo.com.hk]
Sendt: 24. september 2014 16:58
Til: Poul Erik Karlshøj (PKA); Gary McKelvie
Cc: Elecraft Reflector
Emne: Import Costs from America
Most of the elecraft products are modular in design. In other words, it is
quite easy to identify a problematic PCB / Module. You can simply send the
problematic module back to Elecraft for repair. Shipping costs for a module
or PCB are very afffordable
If you buy the kit version, you will be familiar with the way to dismantle
the radio / linear amplifier. For overseas users like me, it is attractive
to buy elecraft gears from the view point of future maintenance easiness.
There is not any elecraft dealer in Hong Kong. We all bought direct from
USA. I am very satisfied with elecraft's quality and after sales service
support.
Similarly, there is no repairing facilities in Hong Kong for all major ham
gear manufacturers.
73
Johnny VR2XMC
???? Poul Erik Karlshøj (PKA) <p...@telepost.gl<mailto:p...@telepost.gl>>
???? Gary McKelvie
<gary.mckel...@btinternet.com<mailto:gary.mckel...@btinternet.com>>
??(CC)? Elecraft Reflector
<elecraft@mailman.qth.net<mailto:elecraft@mailman.qth.net>>
????? 2014?09?24? (??) 10:49 PM
??? Re: [Elecraft] Import Costs from America
Hi Gary
I have done that with my K2, K3 and KPA/KAT500.
However you should take into account (I did not) that for any repair
(including warranty repair) you will have to pay for the shipping both ways
when not being in the US. Shipping the KPA is not exactly cheap. I happen to
know for a fact :-(
I have suggested that Elecraft provide the same service for all, America's
and others alike. But dont think it is going to happen.
However, I dont know the probability for any of these to need repair for a
given period. Maybe it is not an issue after all. Can someone give a figure?
How many K3s and KPA500 and KAT500 are sent for repair in a year (and how
many units are out there)?
73 de OZ4UN
> Den 22/09/2014 kl. 08.05 skrev "Gary McKelvie"
<gary.mckel...@btinternet.com<mailto:gary.mckel...@btinternet.com>>:
>
> Hi to the list,
> Once again this list has answered my question.
> Thank you to all who have replied on list and direct to me.
> Much appreciated.
> Once I'm in a situation to I will be ordering direct rather than pay a
dealer.
> 73 Gary G7USC
>
> Sent from my iPhone
>
>> On 22 Sep 2014, at 04:26, Don Palmer
<d.pal...@btinternet.com<mailto:d.pal...@btinternet.com>> wrote:
>>
>> Hi all you pay is VAT I have bought a KPA 500,2xP3 and 2xKAT500 and all
have only had VAT.
>> Good luck on what ever you do.
>> Don G6CMV
>>
>> Sent from my iPad
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