Hi Buddyl,
Just a wild possibility, did you select the port in the KAT500 utility?  
When I update a Elecraft product several ports are listed within the 
appropriate  utility, so I try each listed port, one usually works.
GL 73
 K7SSS Jim H 
 
 
In a message dated 3/19/2017 9:54:29 A.M. Pacific Daylight Time,  
buddy...@gmail.com writes:

when i  plug in the serial/usb cable, a new com port, com4 appears in the
list of  com ports.  however, the kat500 utility cannot complete the
handshake  when trying to connect to the new com4.  i checked the plug in
the  back, and it appears to be all the way in.

advice and suggestions  appreciated.


73 de
W3BS, Buddy  Spiegel
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