This has been a very interesting thread for me. I too am a very satisfied elecraft customer, mainly as a result of EXCELLENT service. I have a T1, SG3, KX3, PX3, K3s, SP3, KPA500 and KAT500.
When the KX3 was about 10 months old I noticed that a couple of the yellow painted letters on the face plate were popping off. The faceplate was quickly replaced. My KPA500 had a very unusual fault in that 4 of the PEM nuts in the bottom chassis plate were the wrong thread size. Once diagnosed the bottom plate was quickly replaced I I rebuilt the amplifier. After about 6 months I turned on the station and keyed a couple of “dits” on the paddle and the KPA500 blew the tops off of both output FETS. Elecraft quickly had a replacement power module on the way to me. This week I finally figured out that a distorted SSB audio report I received since I built the K3s as really present only when using more than 12 watts output. Whenever the KPA3A kicked in there was a noticeable distortion on my signal. You guessed it, a replacement KPA3A module was in the mail and should arrive this Wednesday, Their service is excellent and I am a VERY SATISFIED customer. My wife’s comment, on learning that I was waiting for another replacement part, was “you certainly seem to have a lot of problems with that stuff”. Go figure :) Oh yeah, I am also a MAC lover :) Very 73 - Mike - K9JRI > On Aug 6, 2018, at 12:40 PM, Gary Smith <g...@ka1j.com> wrote: > > Between my recent orders to upgrade my > Backup K3 and my recent service (update) > to my K3s which just returned today, I > want to thank anyone from Elecraft who may > read this. > > My K3s was attended to quickly and > returned in marvelous condition and thank > you for the updates. The shipping of the > items for the K3 was done expeditiously > and the quality of communication was to my > estimation, perfect. > > To be exact: Every communication I have > ever had with Elecraft be it from > reception, orders, tech help, fairness in > pricing to shipping has been an exemplary > experience which dates back to my first > contact in 2008. > > I could not ask for more and I am truly > satisfied with this experience. If > everyone else provided this quality of > product and support, I'd never know just > how good it really is. > > I'm just saying. > > 73, > > Gary > KA1J > > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to k9...@mac.com ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com