When I bring up the KX3 utility, there is no tab labeled Help or
Troubleshooting or MCU.  I now get a "KX3 is not responding" message.

Dave

On Sun, Dec 9, 2018 at 6:57 PM <d...@elecraft.com> wrote:

> I'd recommend the steps described in KX3 Utility Help, Troubleshooting, MCU
> Boot Loader.
>
> 73 & Good Luck!
> Dick, K6KR
>
>
> -----Original Message-----
> From: elecraft-boun...@mailman.qth.net <elecraft-boun...@mailman.qth.net>
> On
> Behalf Of Dave Sublette
> Sent: Sunday, December 9, 2018 15:04
> To: Elecraft Discussion List <elecraft@mailman.qth.net>
> Subject: [Elecraft] KX3 has died
>
> I believe my KX3 has died in the past 30 minutes.  It was operating with
> N1MM prior to that.
>
> I went to the support page at Elecraft.com.
>
> I downloaded the latest KX3 Utility.
>
> I started the Firmware upgrade process.
>
> Initially the message said my KX3 was missing some files and to download
> the
> latest firmware.  I did that without any trouble.
>
> When I went to transfer the firmware to the KX3, I got a message that said
> "KX3 failed to enter firmware load mode" (or something like that).  Further
> instructions said to remove power, power back up and try again.
>
> Same result.
>
> Tried the "force firmware upgrade"  by holding the Band- and ATU Tune
> buttons down for 10 seconds.  The firmware load failed again -- same error
> "KX3 failed to enter Firmware load mode".
>
> Meanwhile the front panel of the KX3 showed " MCU LD" during the entire
> time.
>
> The com port tested good, using the KX3 utility.
>
> I don't know what else to try.
>
> Looks like the next step is to contact Elecraft support.
>
> Any thoughts?
>
> Dave, K4TO
>
> ps -- I think the KX3 is just pouting because I have ordered a new K3s  :-)
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