Bill,

I don't have a W2 so I cannot comment there, but two things stand out that need mention.

1)  Regedit is NOT the place to wipe out a program.  If you (as you said) don't know much about Windows, it is however the perfect place to make an unrecoverable error and trash the entire computer.  It is one of the core elements of the OS.  If you don't understand, don't attempt here, it's a dangerous place to learn (by mistake).

2a) The Windows key (four small window panes) with B /_*may*_//__/ bring that errant program back into viewing ability. (Windows B at the same time)

2b) Use the Task Manager (right click on the taskbar at the bottom) to 'End Task' if you can't get the upper right X to kill it. Ending a taskwill lose whatever changes you've made in that application since starting it but that's often a cause of the issues too.

If you wish to remove a program, uninstall it. If you wish to clean or purge the registry of residue (and other things), use 'CCleaner' (Crap Cleaner) which will do it with intelligence and safety.  It is free but has the (nasty) habit of wanting to stay running in the background, so get into the program settings and turn that 'feature' off.  You'll be amazed and how much 'stuff' gets purged if you use this app.

When CCleaning a _registry_, run the cleaning cycle again until it says nothing found.  Removing one old piece in the registry often causes others to not be needed as well.  Three times is 'usually' enough passes.

CCleaner MAY not get all the folders that installed software leaves behind, you have to hunt and dispose of them manually and CAREFULLY.  Again, this can be a dangerous place to play if you don't understand.

(I've used CCleaner for years, I'm not a shill.)

After you've done this, then you can reinstall the software if you wish.

Now, back to the topic of the W2 software. Practice safe computing, hi.

73,
Rick NK7I

PS


On 3/19/2020 11:56 AM, Bill Steffey NY9H wrote:
STAY WELL ALL..

got my W2s in circuit...   However my interface ( not the utility) software finally finds the W2 but the application stays pinned in the let top corner of the main screen. Cannot even find the top bar to use the X to kill it.

Tried wiping out the regedit , but it manages to stick up there. tried a bunch of stuff.

I know this is my windows ignorance.


bill   ( 1 mile from nearest neighbor, both 89 & 93 years old )

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