Good to have the experts on board!

I moved the K3 Utility from Downloads to Applications.  No luck.. Double click 
and same result.

John
WA1EAZ

> On May 12, 2020, at 1:15 PM, Grant Youngman <ghyoung...@gmail.com> wrote:
> 
> That shouldn’t really matter … I just downloaded a fresh copy, and ran it 
> straight from the Downloads folder.
> 
> Grant NQ5T
> 
>> On May 12, 2020, at 1:12 PM, Jack Brindle via Elecraft 
>> <elecraft@mailman.qth.net <mailto:elecraft@mailman.qth.net>> wrote:
>> 
>> What directory is the app located in? If on the desktop, move it to the 
>> Applications folder. In Catalina certain directories are restricted - you 
>> have to give permission to access files there. This sounds like the app is 
>> unable to access some of its resources.
>> 
>> By the way, you have two of us who are associated with Elecraft involved 
>> now. W4SMT is the application author. He knows the app inside and out.
>> 
>> 73,
>> Jack, W6FB
>> 
>> 
>>> On May 12, 2020, at 9:58 AM, John Stengrevics <jstengrev...@comcast.net> 
>>> wrote:
>>> 
>>> Thanks to all for taking the time to help.  Here are answers to your 
>>> questions:
>>> 
>>> Jack W6FB 
>>> Version 1.19.9.6
>>> Several times it showed ”initiatializing” then nothing
>>> 
>>> David  N5DCH
>>> Yes, warned about running something downloaded from the web.   I click 
>>> Open, the app appears on the dock
>>> Right click on the app:  Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb 
>>> serial - A503xyao at 38400 bps
>>> 
>>> David  W4SMT
>>> The K3 Utility menu appears but there is very little under it:  About K3 
>>> Utility, Services, Hide, Quit
>>> I’ve rebooted countless times
>>> 
>>> Any other suggestions would be much appreciated.
>>> 
>>> John
>>> WA1EAZ
>>> 
>>>> On May 12, 2020, at 12:31 PM, David Fleming <df...@yahoo.com 
>>>> <mailto:df...@yahoo.com> <mailto:df...@yahoo.com 
>>>> <mailto:df...@yahoo.com>>> wrote:
>>>> 
>>>> Hi John,
>>>> 
>>>> Does the K3 Utility menu appear at the top of the screen when you double 
>>>> click the app? Are you sure you’re clicking on the actual app and not the 
>>>> .ZIP file?
>>>> 
>>>> Have you tried a reboot? The most current version (1.19.9.6) should run 
>>>> fine on Catalina. 
>>>> 
>>>> David, W4SMT
>>>> 
>>>> 
>>>> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics 
>>>> <jstengrev...@comcast.net <mailto:jstengrev...@comcast.net> 
>>>> <mailto:jstengrev...@comcast.net <mailto:jstengrev...@comcast.net>>> wrote:
>>>> 
>>>> Hi David,
>>>> 
>>>> That box asking to accept terms doesn’t come up for me.
>>>> 
>>>> I’ve emailed tech support again (twice yesterday) - not holding my breath.
>>>> 
>>>> John
>>>> WA1EAZ
>>>> 
>>>>> On May 12, 2020, at 12:06 PM, David Herring <david.n5...@gmail.com 
>>>>> <mailto:david.n5...@gmail.com> <mailto:david.n5...@gmail.com 
>>>>> <mailto:david.n5...@gmail.com>>> wrote:
>>>>> 
>>>>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft 
>>>>> website. I installed it on my macOS Catalina machine, double clicked it 
>>>>> and it ran just fine. 
>>>>> 
>>>>> Initially I thought I had recreated your problem, in that when I 
>>>>> double-clicked seemingly nothing happened,  but I discovered that there 
>>>>> is a “click to accept license terms and conditions” pane that appears 
>>>>> under everything else on the desktop. Once I found that and accepted 
>>>>> their terms, the app popped right up. 
>>>>> 
>>>>> If you just installed this app, maybe dig around under things to see if 
>>>>> it’s waiting for input from you somewhere. 
>>>>> 
>>>>> Otherwise, a quick note to Elecraft support may be in order.  Also I 
>>>>> think the author of the app may monitor this reflector and might respond 
>>>>> at some point if we don’t get it going for you before long.
>>>>> 
>>>>> 73,
>>>>> David - N5DCH
>>>>> 
>>>>> 
>>>>>> On May 12, 2020, at 9:29 AM, John Stengrevics <jstengrev...@comcast.net 
>>>>>> <mailto:jstengrev...@comcast.net> <mailto:jstengrev...@comcast.net 
>>>>>> <mailto:jstengrev...@comcast.net>> <mailto:jstengrev...@comcast.net 
>>>>>> <mailto:jstengrev...@comcast.net> <mailto:jstengrev...@comcast.net 
>>>>>> <mailto:jstengrev...@comcast.net>>>> wrote:
>>>>>> 
>>>>>> Thanks Bill.  That’s really odd.  It won’t run on my MacBook Pro with 
>>>>>> Catalina same as yours.  
>>>>>> 
>>>>>> I assume you just double click it?
>>>>>> 
>>>>>> 73,
>>>>>> 
>>>>>> John
>>>>>> WA1EAZ
>>>>>> 
>>>>>>> On May 12, 2020, at 11:12 AM, William Hammond <a...@me.com 
>>>>>>> <mailto:a...@me.com> <mailto:a...@me.com <mailto:a...@me.com>> 
>>>>>>> <mailto:a...@me.com <mailto:a...@me.com> <mailto:a...@me.com 
>>>>>>> <mailto:a...@me.com>>>> wrote:
>>>>>>> 
>>>>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 
>>>>>>> 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine.  I tested it 
>>>>>>> just before this email , where I discovered there is a new load that 
>>>>>>> requires a gain adjustment on the K3s for six meters.  I downloaded it 
>>>>>>> and installed it and made the gain adjustment.
>>>>>>> 
>>>>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the 
>>>>>>> Windows utility.
>>>>>>> 
>>>>>>> Just to let you know it will work great..
>>>>>>> 
>>>>>>> 73, Bill-AK5X
>>>>>>> 
>>>>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics 
>>>>>>>> <jstengrev...@comcast.net <mailto:jstengrev...@comcast.net> 
>>>>>>>> <mailto:jstengrev...@comcast.net <mailto:jstengrev...@comcast.net>> 
>>>>>>>> <mailto:jstengrev...@comcast.net <mailto:jstengrev...@comcast.net> 
>>>>>>>> <mailto:jstengrev...@comcast.net <mailto:jstengrev...@comcast.net>>>> 
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> Further to my earlier email:  The Utility does not run.  Perhaps 
>>>>>>>> incompatible with the latest MacOS Catalina?
>>>>>>>> 
>>>>>>>> John
>>>>>>>> WA1EAZ
>>>>>>>> 
>>>>>>>>> Begin forwarded message:
>>>>>>>>> 
>>>>>>>>> From: John Stengrevics <jstengrev...@comcast.net 
>>>>>>>>> <mailto:jstengrev...@comcast.net> <mailto:jstengrev...@comcast.net 
>>>>>>>>> <mailto:jstengrev...@comcast.net>> <mailto:jstengrev...@comcast.net 
>>>>>>>>> <mailto:jstengrev...@comcast.net> <mailto:jstengrev...@comcast.net 
>>>>>>>>> <mailto:jstengrev...@comcast.net>>>>
>>>>>>>>> Subject: K3S Firmware Update for Mac
>>>>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT
>>>>>>>>> To: Elecraft Mailer <elecraft@mailman.qth.net 
>>>>>>>>> <mailto:elecraft@mailman.qth.net> <mailto:elecraft@mailman.qth.net 
>>>>>>>>> <mailto:elecraft@mailman.qth.net>> <mailto:elecraft@mailman.qth.net 
>>>>>>>>> <mailto:elecraft@mailman.qth.net> <mailto:elecraft@mailman.qth.net 
>>>>>>>>> <mailto:elecraft@mailman.qth.net>>>>
>>>>>>>>> Cc: donw...@embarqmail.com <mailto:donw...@embarqmail.com> 
>>>>>>>>> <mailto:donw...@embarqmail.com <mailto:donw...@embarqmail.com>> 
>>>>>>>>> <mailto:donw...@embarqmail.com <mailto:donw...@embarqmail.com> 
>>>>>>>>> <mailto:donw...@embarqmail.com <mailto:donw...@embarqmail.com>>>
>>>>>>>>> 
>>>>>>>>> I have downloaded the latest K3S Utility.  However, I don’t see an 
>>>>>>>>> option for updating firmware on the Utility.  
>>>>>>>>> 
>>>>>>>>> I’m probably overlooking something simple.  Appreciate any 
>>>>>>>>> suggestions.
>>>>>>>>> 
>>>>>>>>> 73,
>>>>>>>>> 
>>>>>>>>> John
>>>>>>>>> WA1EAZ
>>>>>>>> 
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