I had the same thing happen with my KPA1500 recently and just sent it back
to Elecraft for repair.  It is there now.  I was able to use the Ethernet
connection to connect to the Remote SW but that does no good when I need to
update the firmware or use the Utility Program which can only be done via
the USB port for some reason.  I did the same thing as you and tried several
different computers and made sure I had the correct FTDI drivers installed
but for some reason the KPA1500 would not generate the virtual com port like
it used to.

I'll post to the reflector what the fix was once they get back to me.

Jack W4NF
-----Original Message-----
From: elecraft-boun...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Brian F. Wruble
Sent: Tuesday, August 4, 2020 12:26 PM
To: Elecraft Reflector <elecraft@mailman.qth.net>
Subject: [Elecraft] KPA1500 USB not working

For some reason, I cannot connect to my KPA1500 using the USB port.  With 2
different PCs, connecting to the USZ port does not result in the creation of
a virtual port.  I used to be able to talk to the amp using the utility
program and the KPA1500 USB, but now I cannot.  Can anybody suggest things
for me to try?

Tnx es 73 de Brian/W3BW
-- 

       *Brian F. Wruble, C.F.A.
        The Conch Republic
"We seceded where others failed."
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