Hi John,

I have two emails in to support, one for this issue and another for something 
else. Both have gone unanswered. I have also left voicemail for support as 
well. 

I am guessing that they are way behind on orders (have an order in for the 
10mHZ RefLock too) and support requests due to the lockdown.

Hopefully, it is an easy fix.

/randy

> On Sep 16, 2020, at 8:54 AM, John Stengrevics <jstengrev...@comcast.net> 
> wrote:
> 
> Hi Randy,
> 
> I have a similar problem, but only 800Hz low.
> 
> The solution was beyond my capabilities. So, I have ordered a K4 and will 
> have it fixed by Elecraft before I sell my K3S.
> 
> Unfortunately, I deleted the email from tech support.  I would suggest you 
> call Elecraft and try to be connected to tech support if you want to give it 
> a try.
> 
> 73,
> 
> John
> WA1EAZ
> 
> 
> 
>> On Sep 16, 2020, at 10:13 AM, Randy Diddel <k5rhd...@gmail.com> wrote:
>> 
>> Hi group,
>> 
>> I have submitted to support requests in the last week to Elecraft directly 
>> with no response so I will try here:
>> 
>> This summer, I recently bought the K144XV and the Reference lock board for 
>> it. The past two mornings I have experienced a drop in RX frequency by 
>> 3.5kc.  I check into a Net on 144.200. I checked in and after about 20 
>> minutes the net disappeared!  I could hear it down a little and tuned to 
>> 144.196.50 and picked it back up again. I asked the net control if it had 
>> moved and they were all claiming to still be on 144.200! The XVerter is less 
>> than 3 months old.
>> 
>> Any ideas?
>> 
>> 73
>> 
>> K5RHD
>> 
>> /randy
>> 
>> 
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