I was warned that Yelp has that same problem. 1) I've been told eHam is the same, I've never posted a review as a result.  2)  About all the Yelp reviews seem to be good for is identifying that a business is closed.

73,

Fred ["Skip"] K6DGW
Sparks NV DM09dn
Washoe County

On 3/13/2021 11:58 AM, Grant Youngman wrote:
At least they just grumbled about your review.

I once posted to a reflector about (what was well known) buggy control firmware in a 
(non-Elecraft) radio.  (The “radio" part of the radio was fine, but sometimes 
you never knew what pressing a front panel button would break next).  I almost 
immediately received a cease and desist letter via emai from the developer of said 
firmware, threatening a lawsuit based on potential loss of livelihood and reputation 
if I didn’t make a retraction.  I made a snark-laden public retraction on the 
reflector, which I’d guess was lawsuit worthy in itself.  But I guess that was 
enough.  I never heard from this person again.

I eventually just got rid of the radios and moved on …. life is too short.

Grant NQ5T


On Mar 13, 2021, at 1:52 PM, Wes <wes_n...@triconet.org> wrote:

I bought a European made tri-band Yagi antenna from a friend who had never 
installed it. (I won't mention the manufacturer)  It was still in the unopened 
box after sitting in my friend's garage for some time.  The pieces of tubing 
were shipped inside each other (graduated metric sizes have a lot of clearance 
between sizes) and when I extracted them all I found two pieces for the same 
element were very corroded.  I used my household lye/vinegar method to clean 
them up and assembled the antenna. It worked fine and I decided to write an 
eHam review.

Based on the QC issue I rated it a four stars. I almost immediately got an 
email from the company in which I was accused of improperly storing the antenna 
and all sorts of other things.  It was also claimed that anything less that 
five stars would ruin their business, etc.  I sent photos of the tubing and 
heard back that this was impossible, it's never happened before and so on and 
so forth.  I got so much grief about this that I wrote the reviews people at 
eHam and asked them to pull my review, which they did.

Wes  N7WS

On 3/13/2021 10:37 AM, David Gilbert wrote:
I agree that a preponderance of 5 ratings are from people congratulating 
themselves on their choice, and the text often goes like
"this is a fine rig" or "met all my expectations."

And out of roughly 2,200 eHam ratings I once profiled just for grins, almost 
all of the ratings of 1 star or 2 stars were for service or support issues ... 
which tells you nothing about the rig itself.

I also agree about the need to look for trends in the comments to find any 
worthwhile insight ... which is why the NCJ article that used only the summary 
average ratings is borderline useless to me.

73,
Dave  AB7E


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