It is puzzling to see the lack of substantive information as other have
posted. This has not been how Wayne and Eric and Elecraft have operated
in the past.
I don't believe it is asking too much for regular updates on delivery
dates.
Just because some are not happy with a delay does not mean that tehy
don't want the product. This radio is a lot of money for many people.
I doubt they are doing so well that they can afford to chase off a
portion of their business. It cost far more to bring in new customers
than it does to keep old ones.
W0MU
On 3/30/2021 2:18 PM, Hal Massey wrote:
David,
Is the customer set you are referring to and claiming to be sympathetic too
even in existence? Elecraft will refund money to anyone that asks. Wouldn’t
those that can’t have their money tied up have pulled out by now? Wouldn’t
those that are upset with the communications be gone by now??
Regards
-Hal
On Mar 30, 2021, at 10:51 AM, David Gilbert <ab7e...@gmail.com> wrote:
As the kids say, "cool story, bro."
None of it changes the fact that lots of people have put out a lot of money
with almost zero visibility into when they will get their product, and the K4
situation doesn't have the significantly leveraged upside that your story did.
There isn't the same risk/reward ratio here that your example had. Apples and
potatoes.
There are lots of reasons why Elecraft could be granted some slack for major
and repeated delays in shipping the K4, but the part I don't understand is the
almost total absence of regular communication on the delivery status. It makes
no sense at all. If Wayne can find the time to tell us about his latest
pedestrian mobile contact he should be able to tell his investors where the
company stands on actually producing the product that they paid for.
I'm just an interested observer here since I haven't ordered a K4, but that
doesn't change the fact that I sympathize with those who did.
Dave AB7E
On 3/30/2021 8:55 AM, Lyn Norstad wrote:
I can’t imagine how it would feel to know that I had laid out $4k two years
ago, and still be waiting for fulfillment. NO, actually I can.
Several years ago, an up-and-coming system integration business I had been associated with for several years (as a VAR) was going thru many of the same types of growing pains in bringing a wonderful new product to market. The CEO vowed he would run the business as if they were broke, which they very nearly were. But the employees were faithful believers in the company and the product, and worked very hard to make it a success.
Early one Monday morning, I had a call from that CEO advising me that they had sold the company to another industry player (a non-competitor) and that they wanted me to join them for lunch to discuss the deal. My fear and trepidation slowly disappeared that day as I met the new management “team” (with all the old R&D team still hard at work), got viable answers to all the hard questions and quickly recognized how an immediate cash infusion ($10 Million) had an amazing ability to totally turn things around, grease the wheels, and create an industry shakeup that precipitated a wave of further consolidation and rapid development.
It was a win-win situation born out of the impending potential disaster we had all feared.
Hang in there. Times might seem tough, but there are some very smart people at work here.
73
Lyn, W0LEN
From: elecraft...@groups.io [mailto:elecraft...@groups.io] On Behalf Of Ted Roycraft
Sent: Monday, March 29, 2021 4:44 PM
To: elecraft...@groups.io
Subject: Re: [Elecraft-K4] Where are the K4 reviews?
The natives are getting restless and it would be good to hear something official from Elecraft. It's been too long since we've heard much of anything. I would like to know if I can expect my Group 1 order, submitted on August 8, 2019, has any chance of getting to me before summer, 2021 begins or is it likely that I will have to wait another year. I could have asked much the same question a year ago never expecting that a year from then, there would still be no K4 sitting on my table by now. By the way, when I submitted my order the expected shipping date was estimated to be November or December, 2019. That's pre-pandemic.
73, Ted, W2ZK
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