That's worked for me twice in the last several years. First answer will
be "What?" Just persist ... perhaps asking to speak to someone who
knows what a Registered Agent for Service of Process is. We had a
problem in the ice maker of a new fridge, the warranty service company
kept sending out a couple of early 20 somethings who spent all the time
on the phone following instructions. When I finally called to ask for
the RA, I said, "I would just look this up on your business license, but
it expired 3 years ago and the Registered Agent may have changed." 10
seconds later, I was conversing with the owner. Friendly, even tone of
voice ... really effective.
73,
Fred["Skip"] K6DGW
Sparks NV DM09dn
Washoe County
Phil Kane wrote on 10/20/2021 7:00 PM:
Eric --
Before you do that, call their Customer Service desk and say - word
for word in a gentle tone - "Please tell me the name and address of
your Registered Agent for Service of Process". When they finally
understand what you are asking, that usually strikes fear into any
corporate entity that they may face litigation, and then they start to
listen to you.
As a communications attorney I have had to use that tactic for several
clients with success. I would have loved to jump in to support you on
this case but I am on medical leave as several folks here know
fighting serious cancer. I can still answer questions as needed and
as my health situation allows.
73 de K2ASP - Phil Kane
ARRL Volunteer Counsel
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