Elecraft - Tarnished, bent and broken crown. For many years I believed Elecraft was king. Now I'm not so sure. I purchased a KPA500 and KAT500. I assumed with all the trouble, protective, and shutdown circuits they would last a long time and probably never need service.
The Elecraft service tech erroneously advise me to ship it to Calif when it would not transmit which cost $71. Turn out to be an interface cable and not the amp. The amp didn't need to be shipped. I had to pay $67 for another cable which should have been warranted. Some months past and the amp wouldn't transmit again. An Elecraft services tech advised me to ship it back to calif since it was under warrantee. This time the shipper charged $140 because the nursing home where I live was required to ship it commercial and insured. The tech could have suggest the obviously burned resister be replaced. I have been a ham for over 50 years. I had a SB-220 for over 40 years and never had to disassemble it for repairs. I've owned Yaesu's, Icom's and Alinco's, all new, and never had ship any of them for repairs or even repair them after years of use. I have always heard only praise for Elecraft product. There are less costly tuners and amps on the market but I believed Elecraft would be the most durable and reliable. Before I purchase another Elecraft product I will do even more research and comparisons. 73, Tim WB8HRO ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
