I had a KPA500 issue 5 months after purchase. I took out the coil (the heavy part) and paid for shipping back to the mother ship. They fixed it really fast and sent back at no charge. Could not be more pleased with their service.
On Monday, August 1, 2022 at 03:52:30 PM EDT, <rpu...@live.com> wrote: I have a two month old KPA 500 that needs warranty service and I was wondering if anyone else has been expected to pay shipping to get their equipment repaired under warranty? I am a 78 year old on SS and don't believe I should have to pay to have a defective unit for repair. I would appreciate any comments. Rich KB9RP ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to backhoe...@yahoo.com ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com