It could be the same issue. I'll look into this early next week. I haven't been going back to test each and MCU level with each new K3 Utility revision. Apparently I missed something.
Have you tried saving a configuration from a current MCU revision? 73 de Dick, K6KR -----Original Message----- From: Richard Davis [mailto:rich...@aroundwood.com] Sent: Wednesday, June 24, 2009 3:05 PM To: Dick Dievendorff Cc: 'Iain MacDonnell - N6ML'; cr...@powersmith.net; elecraft@mailman.qth.net; supp...@elecraft.com Subject: Re: [Elecraft] Difficulty with K3 Utility RS232 Interface I would appreciate the same consideration as is being given Craig. I reported this issue on April 24 as follows: *** begin quote *** >On this subject I offer the following: >Just today, I attempted to save my K3 configuration using a fresh newly >downloaded K3 Utility. The "save configuration" option failed with the >following notice: >+-------------------------------- >| Window title: POWER ON BANNER ERROR >| >| Error Msg: K3 Get command failed to return the expected response | > | after several attempts. >+-------------------------------- >Does this look familiar to any one? >I am moving up from MCU 2.46/FPF0.02/DSP1_1.92 ...yeah, I >know--ancient history. :-) >Is it possible that the K3 Utility assumes it will only be used to >update from some MCU version more recent that 2.46? ...say the first >one that introduces the 'power on banner' feature? >Since I could not get a backup of the existing configuration, I did not >attempt to do an upgrade. >Thoughts appreciated, >Richard >K5BWV >==================================================== ***end of quote*** Richard Davis K5BWV ===================================================== Dick Dievendorff wrote: > The K3 commands used to save the K3 configuration have been in the MCU > firmware, unchanged, for as long as the save configuration capability has > been offered. I don't believe that this is the issue. (It's not a bad > guess, though!) > > I and the rest of the K3 support team will continue to work with Craig to > resolve this problem. One-of-a-kind problems are very much worth digging > into, so that we solve the problem and make the necessary changes so that > others aren't inconvenienced in the future. That's one of the several ways > products improve. Maybe it's marginal hardware somewhere along the path. > I've made several software changes that add or adjust retries to better > tolerate marginal hardware issues. Maybe I can make an adjustment that > solves Craig's problem with his existing hardware. > > I'll be adding a diagnostic trace to the K3 Utility save/restore config so > that Craig can capture and send me the details of the command stream that is > causing problems. Maybe I can supply a software change to get Craig (and > other future users) past this problem. > > Dick, K6KR > > > -----Original Message----- > From: elecraft-boun...@mailman.qth.net > [mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Iain MacDonnell - > N6ML > Sent: Wednesday, June 24, 2009 9:55 AM > To: cr...@powersmith.net > Cc: elecraft@mailman.qth.net; supp...@elecraft.com > Subject: Re: [Elecraft] Difficulty with K3 Utility RS232 Interface > > > Hi Craig, > > This is a guess, but I suspect that your current firmware is too old to > support saving its configuration with the up-to-date K3 Utility - it's > probably trying to use some command that doesn't exist in that firmware, > to read some configuration. > > It sounds like your RS232 setup is working fine. If it was me, I'd "bite > the bullet" and go ahead with the firmware update... but you may be less > adventurous ;) > > ~Iain / N6ML > > > > Craig D. Smith wrote: >> I am trying to do a "configuration save" with the latest released K3 >> utility. I'm using a straight-thru 6 foot RS232 connection and get an > error >> message saying "K3 Get command failed to return the expected response > after >> several attempts". I posted a help request on the reflector about this a >> week or so ago, and Dick Dievendorff was kind enough to respond with some >> possible ways to remedy the problem. He suggested that it was possibly a >> bad cable. I bought a new cable, and it behaves identically. BTW, both >> cables look fine with a continuity check. Straight-thru in each of the 9 >> pins and the shells. He also sent me a couple of non-released versions of >> the K3 Utility, thinking that they might help the situation. > Unfortunately, >> they behaved similarly. So I'm ready to move past the cable and software >> and look at the hardware. >> >> I've tried the obvious things like reseating the RS232 connectors. Also, > I >> get the same message when running the I/F at each of the 4 speeds. This >> same RS232 I/F to the K3 works flawlessly with the K3 Utility in terms of >> reading and changing filter parameters and CW memory bank contents. It > also >> works perfectly for rig control/logging with both N3FJP and N1MM contest >> software. I have had absolutely no problems with noise from the computer > or >> with RF in the shack. The K3 is SN 608, so has over a year under its belt >> with never any other RS232 I/F problem. I've also used this same I/F >> several months ago to do a configuration save and install new K3 firmware. >> It worked just fine then. >> >> The present situation is that I'm running version 2.02 firmware and would >> very much like to update it to version 3.11 so that I can have access to >> some of the latest features. But I'm hesitant to try a firmware install > if >> the RS232 I/F is "flakey". The last thing I want is to have the K3 > totally >> inoperable due to a botched attempt at a firmware upgrade. >> >> I saw that there was a mod in the modification list that removes the 100 > uH >> inductor from the RS232 return line. Thought this was worth a try, so >> jumpered out the inductor. Unfortunately no change in the situation. > While >> I had the RS232, ACC I/O board out of the K3, I checked to see if there > was >> anything else obvious there. Nothing definitive, but a couple of things > to >> note: >> >> The RS232 Application note states that "Do not use the metal shell of the >> RS232 or ACC connectors for chassis ground. They are normally isolated > from >> the chassis." On my board, the RS232 connector shell is isolated and the >> ACC connector shell is tied to frame ground. Is this normal? What is the >> reason for wanting the shells isolated? Can this contribute to the > problem >> I'm having? >> >> There is a deviance between the latest K3 schematic and my RS232 hardware. >> On both the RXD out and TXD in lines, my hardware has a 220 ohm resistor > in >> series with the inductors. No resistors are shown in the schematic. > Please >> clarify. >> >> Unfortunately, I have no other computer here with RS232, so can't try >> changing computers. >> >> What should I try next ????? >> >> I'm copying the reflector in case anyone else would like to offer >> suggestions. >> >> >> Thanks and 73 >> .... Craig AC0DS >> >> >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft >> Help: http://mailman.qth.net/mmfaq.htm >> Post: mailto:Elecraft@mailman.qth.net >> >> This list hosted by: http://www.qsl.net >> Please help support this email list: http://www.qsl.net/donate.html > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html