> The customer has purchased in good faith and the manufacturer > needs to make good on the promises made.
What is the heartburn? The K3 with the TCXO already has better stability than was promised. It seems that Elecraft have made good on their promises without the need for the additional calibration step. When a product is specified to a particular level of performance and meets that level of performance, there is no guarantee that a particular method will be used to achieve the performance level. > This discussion could go on for ever being that their are > many who don't care and there are many of us that do. This whole issue should go away ... you have the stability you paid for. 73, ... Joe, W4TV > -----Original Message----- > From: elecraft-boun...@mailman.qth.net > [mailto:elecraft-boun...@mailman.qth.net] On Behalf Of > rfenab...@gmail.com > Sent: Sunday, October 25, 2009 7:10 PM > To: Elecraft > Subject: [Elecraft] K3 TXCO > > > Those who ordered their K3 with this option on their list > would have noticed the calibration procedure and noted it > does not work. > > >From a customers perspective, if you buy an item in the > belief that it > >will do what the advertising states it will....then it is reasonable > >for the customer to demand (politely) that the manufacturer make it > >happen. > > Moving the goal posts is NOT good customer relations action > to address an issue customers (granted, not all) are raising. > > The customer has purchased in good faith and the manufacturer > needs to make good on the promises made. > > This discussion could go on for ever being that their are > many who don't care and there are many of us that do. > > 73's > Gary > Sent via BlackBerry® from Telstra > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
