Sam,

What version of the K3 utility are you using?
I seem to dimly remember something about needing a certain version for 
the last (some number) updates.
I'm using 1.3.2.14

73, Mike NF4L

Sam Morgan wrote:
> On 5/9/2010 3:28 PM, Don Wilhelm wrote:
>   
>> Sam,
>>
>> It is normal for the K3 display to go blank following each piece of a
>> firmware load (the red TX light blinks once too). It should come right
>> back again and proceed on if you just wait.
>> If one panics and presses buttons, or manually cycle power or does other
>> clicking on the K3 Utility window, yes, it can get stuck, and you have
>> to do the "Disconnect Power Thing".
>>     
>  >
> well then I am ok on that point,
> I am not freaking out until
> I see the red led flashing for over 30 sec or a min
> b4 I do the Disconnect power dance
>
>   
>> Is there any chance that you have a flaky USB to serial adapter? Try
>> using a computer with a real serial port. If that is not possible, try
>> another adapter and be certain you have the latest drivers loaded.
>>
>>     
> no, I am using a real serial port
>
>   
>> I have loaded firmware many many times as a firmware field tester, and
>> have never had a problem, except once when I did something stupid during
>> the firmware load. I have always used a real serial port which helps a
>> lot too.
>>     
>  >
> well this has happened every time I have tried updating,
> since I got the K3, but I did fear op error was involved,
> that's why I finally ask the list for help
>
>   
>> Just start the firmware load (use normal mode in K3 Utility and click
>> "Send All Firmware to the K3"), then let it run to completion.
>>
>>     
> I would love to be able to do this........
>
> I may have fixed my problem(s)
> folks have suggested a different serial cable or comm port
>
> I don't have another serial cable to try,
> but I did switch the same cable, to a different serial port,
>
> now a problem I had been having with EZ K3 has stopped happening
> I'm not ready to try a firmware install test at this point,
> maybe tomorrow when I get bored with the day, hi hi.
>
> Note,
> only K3 util and EZ K3 pgms were having any problems
> DXLab HRD K3_Memory PowerSDR-IF .....
> none of them have had any problems with data between the computer and the K3
>
> Thanks for the help pointing me in the right direction.
> I'll be buying another serial cable also, just in case!
>   


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