Okay, how about this for fundamental features: 1) Make return receipt actually work, so that for important messages, they can be reliably sent.
2) Make it be smart about Mime types and how other mail clients format messages. The latter is super important, especially with attachments. Macs have the hardest time with some folks' systems. Attachments still are sometimes unrecognized. 3) Plug-in: allow coordination with YouSendIt or your own FTP site for extra large attachments. If you try to attach something that's too large, the system could be smart about it and offer to load it elsewhere and provide a link. e
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