>Two glitches have developed over the past month or so:

And two answers for you now:

>1) When I click connect now, the connection window
>shows "reading 1 of x" and displays "unpacking
>messages" but the messages don't actually appear in
>the inbox.  In order to get those messages to unpack I
>have to compose and sent a new message to myself (@
>aol). When  I connect again, that one message plus the
>no-shows from the prior connection session pop into
>the inbox.

You have a invisible .DS_Store file in your Temp Incoming folder for 
Emailer. This file is created by the OS X Finder to store folder info 
(icon, views, junk like that). Emailer doesn't know what to do with it, 
so it gets confused and jams up on unpacking messages on the first pass.

To fix it, Open the Temp Incoming folder (in your Emailer Files folder, 
in your main Claris Emailer folder). See if it is empty (it should be). 
If it is not, quit and relauch Emailer until the folder is empty (it 
should probably only take one try). Then drag the Temp Incoming folder to 
the trash. Close ALL open windows. Relauch Emailer, the problem should be 
fixed (Emailer will create a brand new empty Temp Incoming folder without 
a .DS_Store file in it).

To avoid this in the future, don't mess with the Temp Incoming folder. 
Although it may still happen from time to time for no reason.

>2) Claris emailer/AOL connection is aborted when
>trying to send or receive messages containing file
>attachments (regardless of file size). 

Currently a known problem with AOL. No known solution (at least not that 
I am aware of, but I do admit, I have been a little lax on keeping up 
with the AOL problems since I no longer use Emailer for AOL).

You can try calling and telling AOL about the problem, but they will 
likely have no idea what you are talking about, and may very well accuse 
you of being crazy because they are convinced that there are no programs 
like Emailer in existance. They will probably try to walk you thru IMAP 
settings problems, and then say that the error must be with the email 
client, and fail to even understand the basic problem at hand.

Alas, if you need your AOL support with a 3rd party email client, then 
this error may force you to move to a newer mail client that supports 
IMAP so you can once again receive attachments.

-chris
<http://www.mythtech.net>

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