>Chris,

First off, don't address the email to me on the list. I may be the one 
that answers the most, but I am not the list. If you address it to me, 
then others may skip reading your post thinking it is a personal email to 
me. There is lots of other good talent on this list, and I'd hate for you 
to miss out on tapping the resource to its fullest. :-)

>I have the same problem that my attachments are frequently
>not able to be read by the recipient.

Actually, looking at your headers, you don't have the same problem that 
Neville is having. It may sound like it, but it isn't. The reason I know 
this... according to your headers you are not running one of my hacked 
versions of Emailer. Neville is, and he seems to have ironed out that the 
problem is specific to my hack.

>I have been lead to believe that
>it is because the receiver has an older version of the software - usually
>Word and Excel.

Are you sure you are naming the files correctly? If you are sending to 
Windows users, you MUST name the file with the correct 3 letter extension 
(ie: .doc for Word, .xls for Excel). If you don't do that, then the 
Windows user won't know what to do with the file.

I find it hard to believe that you have newer versions of software then 
the windows users. MS has not changed the file format for MS Office files 
since 1997. And Windows users are never that far out of date. (Now if you 
had older then they had, that I could see, but then it wouldn't matter as 
newer versions always open older versions automatically).

I'm going to guess you either are forgetting to put the 3 letter 
extension on the file name, or you are using something other than Base64 
encoding, or you are compressing the files before sending them.

>I think the way to do this is to have
>a different address for that group to use but I am not sure what the
>settings should be in Easy Setup.  At the moment they are both set up
>as follows:

The "Emailer to the rest of the world" translation is as follows:

Account Name = Anything you want

Username = Anything you want

Email Account = Username @ Incoming (POP) Server
   The Username in this case is the portion of your email address that 
comes before the @ sign

Email Password = your email account password

SMTP Server = Outgoing (SMTP) Server

Email Address = Email Address


If the above doesn't help, then send me the settings your ISP gave you 
for your email and I'll translate it to Emailer so you know what to put 
where. (If you don't want the world to see your settings, then send them 
to me offlist... also, for security, don't give me your password for the 
account)

-chris
<http://www.mythtech.net>

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