Dear Associates,

Please Respond to [EMAIL PROTECTED]


If you can find matching candidates for these jobs we can proceed right
away. All required skills must be in job description.


Position : Call Center Engineer

*Location : Richmond, **VA*

*Duration:  3 months*

*Hourly Rate:  OPEN*


*
Ad-Hoc Position - This position requires an understanding of call center
operations and experienced contact centers use of technology. *

*Knowledge of complex call routing and screen pop technology is also
important. *

*The successful candidate will work closely with business leaders, IT staff
and management in responding to call center technology issues as well as
participation in strategic planning and project work. *

*This position requires the continued support of existing applications used
today as well as participation in the definition and building of a new
Genesys/Avaya routing applications. *

*Other specific skills and areas of expertise are:
-Aspect ACD (3 years)
-Cisco ICM Inbound routing design and scripting (2 yrs)  *

*SKILLS: -*

Cisco IDS Specialist,

Brio Portal Version 7.0,

Brio SQR Server ver. 6.2,

Crystal Report 9



*Please send the updated resume of the consultant along with the rate,
location and contact information. Please make sure the Consultant's skills
match the requirement.  After reviewing the resume I will contact you if I
need more information.*

-- 
Best Regards,

Srinivas Reddy
Magnus International Group
Exton , PA
[EMAIL PROTECTED]
www.magnus-inc.com
www.magnusinfo.com

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