Hello, Here is the requirement. Please foward latest word format resume along with the contact details, availability date and all inclusive hourly rates to shan...@aitresourcegroup.com
Position : Regional Location IT support Location: Montreal, Canada Duration: 6 months Position Specific Accountability: * Perform analysis, diagnosis, and resolution of applications covering Publishing Technology. * MAC & Prepress support with extensive involvement with MAC OS and MAC package deployment. * Configuration of Filewave and using it to package and deploy. * Maintain Pubtech applications including Quark Express Application Support; Adobe CS suite Support; Indesign Support; Plan Systems; Media Bank; Font Reserve * Manage IT request handling. * Monitor and enforce IT standards compliance. * Maintenance and support of color management system. * Setup and support offsite workshops. IT Governance: * Compliance with IT Model (policies, procedures, standards, etc.) * Compliance with Sox, audits, and any other statutory regulations. Strategy: * Active participation in IT Technology reviews and strategy activities. Project Participation: * Compliance with Solution Deployment processes and procedures. * Participation in development of project plans. * Escalation of priority conflicts. * Documentation according to HCL standards. * Precise definition of any Interfaces or their technical requirements. Support: * Assurance of applications stability and compatibility with other solutions. * Identification and promotion of best practices. * Interaction with customers. * Management of queued issues to meet and exceed Service Level Objectives in the area of accountability. * Currency and accuracy of support documentation. * Management of emergency break-fix problem resolution * Effective and productive interaction with Service Providers to assure prompt resolution of issues. * Participation in definition of Statements of Work for project and on going support. * Provide support in the Data Center / Remote Location to HCL Offshore team which will include but not limited to : # Server Reboot. # Based on their instructions on phone or through supplied Documents # Network Port reset / Cable unplugging and plugging back. # Installation of Network Equipment in racks and connecting to Power & Network. * Setting up / Installation of a Phone Equipment based on instructions from HCL / Readers Digest resource * Fluent in English and French language. Shankar, AIT Resource Group Inc. 847 - 598 - 4444 ext 8810 shan...@aitresourcegroup.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Embedded_C++_VC++" group. To post to this group, send email to Embedded_C_VC@googlegroups.com To unsubscribe from this group, send email to embedded_c_vc+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.co.in/group/Embedded_C_VC?hl=en -~----------~----~----~----~------~----~------~--~---
