George, Can't say I have had the same experience. But, I have had experience with two different safety NRTLs each with their own label. Anytime something did come up I always referred the issue to the supervisor of the test engineer of the approval to make the call. My experience was that the NRTLs were very helpful.
I did have issue with one rather famous factury inspector, but it was obvious that he went beyond the scope of the factory inspection report. Regards, Doug geor...@lexmark.com wrote: > > Here's a situation that I find very frustrating. > > Suppose a (leading) National Recognized Test Laboratory (NRTL) > assesses a product and issues an authorization letter for the > use of their "mark". > > Suppose a year or so later, during a routine follow up service > inspection, a dozen or so "variation notices" are generated by > the NRTL inspector. > > Suppose that many of the VN's state that changes to the design > are required, although it is the same design approved by the > NRTL in the first place. > > Suppose that the VN's include changing the power rating label > to "Listed Accesory", which is exactly opposite the labelling > requirement as described in the NRTL's own guidelines. > > Suppose one VN requires moving the power rating label, or adding > a new label, nearer the convenience outlet. A reasonable request, > but never raised during the approval process or prior FUS visits. > > Do you: > > A. Register a complaint with the Better Business Bureau (ha) > B. Notify OSHA, who authorizes all U.S. NRTLs > C. Take future business to an alternate NRTL > D. Argue each point in a reasonable manner with the inspecting > engineer > E. All of the above > > Has anyone had a similar experience with a U.S. NRTL? > > George Alspaugh > Lexmark International
