Hello All,

We manufacture a modem product which has been tested and found to comply with 
FCC part 68 (& CS03).

At a customer site, (a CO in Pittsburg) an installer was setting up our modems 
on a phone system and the modem would not communicate on the lines. It was 
determined ( by the site tech)  that there was more line current on the phone 
line than our modem could handle and a resistor (attenuator) had to be put on 
the lines so it could function normally.

Since Part 68 deals only with signal / levels that our equipment imposes onto 
the network,  my question is:

Is there a standard out there that:

1) defines what the acceptable line levels are or should be ?
2) defines such requirements for Modems ?
3) prescribes appropriate testing to ensure proper operation at higher than 
levels ?

Am I making sense ??

I would appreciate any help from you.

Thanks,
George


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