We have played with the idea but have consistently talked ourselves out of
it. Reasons have been:
- the ability to read the manuals (one also needs to provide a copy of some
sort of "reader software" such as Adobe)
- Revision control is a concern along with the cost.
- Our manuals are quite complex, you need the ability to quickly reference
(back and forth) multiple sections within the manual at a given time. If you
have ever tried this with a large on screen document it can be quite a slow
process, thus annoying.
- We do not supply the PC at all times with our device, some users in third
world countries may not have the "top of the line" computing hardware that
we are accustom to here in the US. This could cause yet another problem.
- if you have mechanical drawings (typ in a service manual) based in say -
AutoCAD you need to provide a viewer such as VoloVeiw. The same holds true
for schematics.
So - for now we have opted to stay with the "old fashion" paper hardcopy
versions.
Hope this provides some insight.
Never approached UL on this one, but I would think if you have a revision
control plan/scheme in place it should be no problem.
Good Luck!
-----Original Message-----
From: marti...@appliedbiosystems.com
[mailto:marti...@appliedbiosystems.com]
Sent: Thursday, July 27, 2000 5:11 PM
To: emc-p...@majordomo.ieee.org
Subject: UL Acceptance of On-Line Manuals
We are planning to switch over to an on-line system for our User Manuals.
Does
anyone have any experience with using an on-line system? Does the user have
the
same access as with paper manuals? What are the downsides of such a system?
Has anyone dealt with UL and the European Union on their acceptance of
on-line
manuals?
All information is appreciated.
Regards
Joe Martin
marti...@appliedbiosystems.com
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