My management is asking each engineering group to devise and apply metrics
to our department operations. I have struggled for a couple of years to
devise meaningful metrics as applied to EMC and product safety compliance
testing and certification , but with little success. Some ideas have been:

*       % of received products that are found to be fully compliant without
design changes
*       elapsed test and certification time
*       defects per unit (for example, number of fixes required to be safety
compliant)
*       hours of actual test time vs.standard test time

What metrics are you using and how well are they working?

Richard Woods
Sensormatic Electronics


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