If you take a look in Websters (http://www.m-w.com);
warranty: "a usually written guarantee of the integrity of a product and of the maker's responsibility for the repair or replacement of defective parts" guarantee: "an assurance of the quality of or of the length of use to be expected from a product offered for sale often with a promise of reimbursement" I do not think you will find any other official defintions that will expand much on the expectations of the two terms. I see them used interchangeably. Like so much these days you need to read the fine print so determine what you are getting and a judge decides the ambiguities. EX: Took a look at the Warranty page in a user manual on my desk. The hardware is warranted to be free from defects in workmanship and materials while the software is warranted to perform in conformance to specifications. Dave Clement -----Original Message----- From: Stig Jorgensen [mailto:jorgen...@skyskan.com] Sent: Thursday, December 20, 2001 3:33 PM To: emc-p...@ieee.org Subject: warranty - guarantee Hi All, Having seen mixed use of language i.e. Oxford English verses US English. It some times created miss understandings. I may be out in left field, but "warranty" is not the same as "guarantee". Does EU have a definition for Warrantee and Guarantee ? I have seen the difference in the US retail industry where "warrantees" and "guarantees" are used as a selling tools. A "Warranty" is covering events that happened behind the factory door, use of faulty material and workmanship etc. The ware and tare factor through the consumers use is not covered under a "warranty". This becomes clear when you read the expanded warranty statement that usually is enclosed with the product. It limits the manufacturers obligation to correct faulty material and faulty manufacturing process. A "Guarantee" cover what the "Warranty" covers plus it also assures that the product will for a given length of time, perform, function, as per specification of the manufacturer. You will see statements like "performing as new equipment" or "perform as per manufacturer's specification". Thus the effect from usage is covered. When you read the explanation in the "warranty" statement, that comes with the product, it comes clear that the limit of the responsibility of the manufacturer covers only items under their control. The risk component outside a Warranty is treated as an insurance risk and its cost is calculated accordingly. Sincerely Stig <jorgen...@skyskan.com> ------------------------------------------- This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Michael Garretson: pstc_ad...@garretson.org Dave Heald davehe...@mediaone.net For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org All emc-pstc postings are archived and searchable on the web at: No longer online until our new server is brought online and the old messages are imported into the new server. ------------------------------------------- This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Michael Garretson: pstc_ad...@garretson.org Dave Heald davehe...@mediaone.net For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org All emc-pstc postings are archived and searchable on the web at: No longer online until our new server is brought online and the old messages are imported into the new server.
