From: marti...@appliedbiosystems.com
[mailto:marti...@appliedbiosystems.com]
Sent: Wednesday, February 13, 2002 4:16 PM
To: emc-p...@majordomo.ieee.org


>1.   The goal is to hire one permanent employee and grow over time.  What
>are some justifications/success stories/strategies for having a Reliability
>Department?
>
>2.   Assuming the goal is to have the best reliability department in the
>world, how do we get started?  What are the stages which should be followed
>for developing a Reliability Group?  What would staffing requirements look
>like for each phase?

Profesional Reliability Engineering is a wing of the American Society for
Quality (ASQ). This link  http://www.asq-rd.org/ is a place to start.

>3.   The goal is to have this position report to Manufacturing Engineering.
>From a compliance standpoint, this would be a conflict of interest.  Does
>the same hold true for Reliability Engineering?

Bad move. Just as with Compliance the reliability function needs
independence and needs to be involved at the front end of the developement
process. If you are worrying about it with in the Manufacturing environment
it's too late.

>4.   This department may include a global function.  What is the best
>method to integrate this department globally?

Since reliability engineering is a specialization within quality being part
of the corporate quality group is a good place.

Dave Clement
Motorola Inc.
Global Homologation Engineering /
Test Lab Services
20 Cabot Blvd.
Mansfield, MA 02048

P:508-851-8259
F:508-851-8512
C:508-725-9689
mailto:dave.clem...@motorola.com

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