Peter Hays wrote
>> The problem that I have is that my power supply is a class II product.
i.e. I do not have a true ground and also as we all know the printer is in
a plastic box. <<

As usual, troubleshooting telepathically is not all that reliable, and my
clairvoyance is on the blink just now, too.  However... 

If the backshells to which you've applied ESD are on a nonconductive
chassis I'd try replacing them with plastic.  If you can't do that -- if,
perhaps, they are used to provide a mechanical bearing surface for the I/O
cables -- you might float them; connected to logic ground, the inductance
of the connecting trace will detract from their ability to reduce EMI
anyway,  and if that's so, it _might_ not hurt to disconnect that ground
completely. Indeed, it may be there the ESD accesses susceptible devices.

My crystal ball is unfortunately too cloudy to do more than guess from
here.



Cortland Richmond


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