Hi, Ken, The products are large and returning to factory for relabeling would be expensive. I'm trying to get a picture to confirm, but I believe it's a case of a wrong file/factory location number due to multiple factory locations (i.e. an additional factory was brought online and there was a label printing mix-up where an existing factory's template was used). I did recommend contacting the NTRL. Hopefully it's not too expensive or cumbersome to resolve. My friend asked about re-labeling in the field which brought the UL field modification thread to mind, but also wondered if the NTRL's have a record-keeping process that would handle something like this. Thanks for the feedback and recommendation.
Regards, Adam in Atlanta adam.di...@ieee.org On Thu, Oct 26, 2023 at 6:51 AM IBM Ken <ibm...@gmail.com> wrote: > Hi Adam; > Is the product small/light enough that it could be returned to the factory > for relabelling? > What exactly is wrong with the labels? You mentioned the ratings are > correct. Is the NRTL logo or file number incorrect? Some parts of the > label may be changed without a field marking exercise, but I'd discuss this > with the NRTL to see what they are comfortable with. > > -Ken A > > On Wed, Oct 25, 2023 at 10:05 PM Adam Dixon <lanterna.viri...@gmail.com> > wrote: > >> I'd appreciate feedback about steps to take if a small batch of labels >> were printed/applied/shipped with an erroneous format. A friend with whom >> I worked years ago posed the question during a long overdue lunch. I tried >> searching a few NRTL sites and PSTC archives but didn't find a link or >> documentation that I could pass along. There was an early 2023 PSTC >> discussion about maintaining UL label *with field modifications* but the >> question was strictly about the label format (logo, unique ID). The >> power/voltage/current values are correct. Seems like an odd case to me. >> >> Might anyone have a link, document or experience that would help clarify >> the direction to take? >> >> Many thanks, >> Adam in Atlanta >> adam.di...@ieee.org >> >> ------------------------------ >> >> This message is from the IEEE Product Safety Engineering Society emc-pstc >> discussion list. To post a message to the list, send your e-mail to All >> emc-pstc postings are archived and searchable on the web at: >> https://www.mail-archive.com/emc-pstc@listserv.ieee.org/ >> >> Website: https://ewh.ieee.org/soc/pses/ >> Instructions: https://ewh.ieee.org/soc/pses/list.html (including how to >> unsubscribe) <https://ewh.ieee.org/soc/pses/list.html> >> List rules: https://ewh.ieee.org/soc/pses/listrules.html >> >> For help, send mail to the list administrators: >> Mike Sherman at: msherma...@comcast.net >> Rick Linford at: linf...@ieee.org >> >> For policy questions, send mail to: >> Jim Bacher at: j.bac...@ieee.org >> ------------------------------ >> >> To unsubscribe from the EMC-PSTC list, click the following link: >> https://listserv.ieee.org/cgi-bin/wa?SUBED1=EMC-PSTC&A=1 >> > - ---------------------------------------------------------------- This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to <emc-p...@ieee.org> All emc-pstc postings are archived and searchable on the web at: https://www.mail-archive.com/emc-pstc@listserv.ieee.org/ Website: https://ewh.ieee.org/soc/pses/ Instructions: https://ewh.ieee.org/soc/pses/list.html (including how to unsubscribe) List rules: https://ewh.ieee.org/soc/pses/listrules.html For help, send mail to the list administrators: Mike Sherman at: msherma...@comcast.net Rick Linford at: linf...@ieee.org For policy questions, send mail to: Jim Bacher: <j.bac...@ieee.org> _________________________________________________ To unsubscribe from the EMC-PSTC list, click the following link: https://listserv.ieee.org/cgi-bin/wa?SUBED1=EMC-PSTC&A=1
