Correct, the log is only cleared in the factory. 

-----Original Message-----
From: Lou H. Goddard [mailto:[email protected]] 
Sent: Friday, February 17, 2012 10:19 AM
To: Enterasys Customer Mailing List
Subject: RE: [enterasys] Message LOG

Enterasys probably cleared the log so that you don't see events from their 
testing, production, or RMA processes that do not pertain to your network.

Thanks,

Lou Goddard

Network Engineer

302-552-8053

[email protected]

----- Original Message -----
From: "Eaton, Ernie" <[email protected]>
Sent: Fri, 2/17/2012 9:53am
To: Enterasys Customer Mailing List <[email protected]>
Subject: RE: [enterasys] Message LOG

Customers can not clear this log.  We require that it remain intact in the 
event you have an issue requiring support. 

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