On 10/29/00 5:47 AM, "Rick Johnson" <[EMAIL PROTECTED]> wrote:

> I like the way Entourage lets me maintain my three email accounts
> simultaneously (as Eudora does), but I do have one recurring problem. When I
> reply to an email sent to one account, the new reply message is often
> created as being sent from a different account. If I accidentally send a
> message from the wrong account it can be confusing to the recipient, and if
> I'm replying to a list, my message won't get posted. It's not that difficult
> to choose from the popup menu every time, but that's an extra step I'd
> prefer to automate.
> 
> Perhaps someone has already written an AppleScript to do a "smart" reply. If
> not, I'll see what I can come up with using my limited AppleScript
> experience (I sure hope Microsoft's AppleScript documentation shows up
> soon). I imagine it can be done by comparing a message's "To" field with the
> address(es) with user accounts, then creating a new message with the found
> or default account.
> 
> What would be idea, though, is if Microsoft would build this functionality
> into Entourage itself.


It is. What you're describing should not be happening, unless these are not
three genuine POP, IMAP or Hotmail accounts set up with  an ISP or
equivalent. If you are referring to dummy accounts on domain servers
redirected to your main Entourage account, where you also have SMTP-only
accounts with the same name, then get my scripts "Reply Rerouted Account E"
(it also has Reply All Rerouted Account E in the same folder) at my mac.com
website:

AppleScripts for Entourage & Outlook Express
at  <http://homepage.mac.com/berkowit28/ >

Otherwise, I have heard occasionally (but never seen myself) of Outlook
Express not being able to determine the "account" of an incoming message,
and replying from the default account instead. Is that what's happening to
you in Entourage? I was told about that when writing revisions to my CC All
and BCC All scripts for OE, where the scripts had to have that same
fail-safe built in. I was told then (with no real hard-based knowledge from
the person telling me) that emails sent via some Unix servers could result
in this problem. But the script was in that case no better at figuring out
which account corresponded to the email address to which it was sent. I have
no idea why that should be, and, as I say, I never saw the problem myself.
But I had to build into the script this failsafe of replying from the
default account under such circumstances: otherwise the script would
apparently fail completely. So a script wouldn't be any smarter here.


-- 
Paul Berkowitz


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