David Oberst:
> It may be that your problem is something similar in reverse. Just for fun,
> try downloading Eudora (www.eudora.com) or Mulberry (www.cyrusoft.com), and
> set them up to access the account.
Actually, I've already been accessing the same account with Evolution and a
console-based IMAP client from my linux box, and I have no problems that way
(well, except for Evolution leaking memory and eventually killing the mail
component... but it's not bad for an 0.x pre-alpha).
Also, when I deleted the account and recreated it and in Entourage, it went
and pulled all the folders from scratch and everything worked fine.
> If the folder and submailboxes show up
> fine there, but not in Entourage, it may be something like this. Does your
> iMail documentation indicate what it uses for the "hierarchy separation
> character"?
Yes. It can be changed via the registry (I don't run the server, and
although I could probably get the person who does to change it, it might
affect some of the 200 or so other people he's given accounts to), but the
default value (and current setting) is '.'
However, it sends proper IMAP commands (except when it doesn't work right at
all), so the "sub-mailboxes" (as it calls them) show up hierarchically in an
IMAP client.
Part of the problem is that this hack doesn't go very deep (it was written
original for having multiple mailboxes that you'd reference as andy,
andy-mylists, andy-work, etc. without requiring multiple accounts and
passwords, and only later did they realize that it could be used to hack
hierarchical folders for IMAP), so when I tell it to change "List" to
"Lists" (which it interprets as renaming "andy.List" to "andy.Lists"), it
doesn't realize that it should also change "andy.List.Entour" to
"andy.Lists.Entour." I've already written to the server's developers about
this (actually, I had my friend who's a paying customer of theirs do it for
me, since they're more likely to listen to him).
But the other part of the problem is that, after I straighten that out
(through the web client, or just telnetting into the machine), Entourage
never seems to be able to get a proper list of folders again, unless I
delete and recreate the account.
Anyway, thanks for your ideas so far.
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