I finally got around to installing the Entourage Conduit for synching with a
Palm Organizer. A few notes....

(1) The Value Pack Installer -- when installing the Handheld Synchronization
software -- will install fine as long as it finds ONE copy of the Palm
software on your Mac. If it finds two or more Palm folders, it will also
install fine -- but perhaps NOT in the folder where you're expecting it.

Chalk this up to user error, but I'd disabled the Palm stuff 6 months ago
and neglected to delete the folder (buried inside another folder). Today, I
installed the current Palm software in a folder at the root level of my hard
disk. The Value Pack Installer installed the Palm stuff in the OLD folder --
four times, in fact. I spent a good hour mumbling to myself before solving
the problem by searching for the Disabled Conduits folder, discovering the
OLD folder, deleting it, and reinstalling one last time. An error message
when the installer discovered multiple Palm folders would have been nice,
but it's certainly not a typical situation that one might look for. Still,
Value Pack normally prompts for locations when it finds multiple
files/folders of an acceptable type, doesn't it? As I recall, it did that
when asking where I wanted some Help files installed.

(2) During the first synchronization, it's better to temporarily set sync
precedence to either Entourage overwrites or the Palm overwrites. Choosing
only Synchronize results in a Palm database with loads of duplicate records.
(Well, it did in my case.) It's easy fix it, though, by simply resynching
giving Entourage precedence.

(3) While it's wonderful that the Entourage conduit supports the Address
Book, Notes, Tasks, and ToDos, why doesn't it also support email (as does
Outlook 2000 for Windows)? It would have been REALLY nice to have complete
support and reading my email on the Palm was a great feature.

Steve Schwartz


-- 
To unsubscribe:               <mailto:[EMAIL PROTECTED]>
To search the archives: 
          <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>

Reply via email to