On 1/4/02 4:31 PM, "Richard Shane" <[EMAIL PROTECTED]> wrote:
> Paul > > Your instructions guide me to create the new categories, then to sync > to Entourage 2001 to have them there. I do a cradle sync and get > message "The connection between your handheld computer and the > desktop could not be established. Please check your setup and try > again." I didn't do anything different since a consultant installed > OS X. What should I be looking to change? If you've never synced Palm to 2001 yet (?), you have to give your Entourage identity the identical name as your Palm knows you by. The Palm original set-up usually encourages you to put in your full name, so likely it's "Richard Shane". But the default name of the Entourage original identity is "Main Identity". If you never create a second identity, I'm not sure (I forget) whether that even appears in the main window, so you may not even be aware of it. In any case, you need to change it to "Richard Shane". You can do that either by going to File/Switch identities/Rename, or, when Entourage is closed, by going to the Office 2001 Identities folder in MUD folder, opening it and changing the name of the "Main Identity" folder to "Richard Shane". That's what the Palm will be looking for. If you've already done that, I'm not sure what the problem might be. I suggest that you do your first sync when booted from OS 9, not X. there may be some initialization procedures that need to access some things in the OS 9 System folder when active (and findable as such) by Palm. If still no good, do a "slow sync" by holding down shift key on the keyboard as you sync. If still stuck, go to the Palm HotSync manager, HotSync menu, Conduits manager, click Entourage conduits, and do a one-way sync. And all this is assuming you first installed Palm Desktop software in OS 9 as the Palm instructions explain. If you're OK in OS 9 but nor OS X, it might be because you haven't started Classic, which you do from the System Preferences app in the Dock. Start Classic first, before trying to sync. > > P.S. Don't worry, I won't be asking you questions that are answered > in your documentation. Just when something isn't working. That's OK. But Palm can be quite mysterious. > > P.P.S. Thanks for telling me where to place my 2001 Applescripts. > They work in X and it's very nice. That's good. A bunch of mine don't! -- Paul Berkowitz -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
