On 1/16/02 7:17 AM, "Richard Shane" <[EMAIL PROTECTED]> wrote:
> > Last week, we had an exchange of emails (below). I haven't written because > my hard drive died (fortunately I was completely backed up), so I lost some > time. After formatting the new drive and reinstalling OS X, the consultant > put back in my documents and applications. I now want to begin the process > that will result in my being able to use your Sync X to Palm Script. > Entourage 2001 currently has none of my data in it (I could bring it back > in, but I thought better to start clean and perhaps avoid the problem about > which you and I have been communicating). I prepare to hot sync with > Entourage 2001, wanting to use conduit setting "Handheld overwrite > Entourage." Go to Hot Sync Manager, click on Entourage conduit to set it, > and get error message "An Entourage identity matching this handheld user > (using my name, Richard Shane) could not be located. Everybody gets that the first time, Richard. The main identity in Entourage is called "Main Identity" by default. You have to change its name to "Richard Shane" if that's what it's called on the Palm. The easiest way is to go to the File menu in Entourage 2001 and choose Switch Identities. (If you have any Office application, including Reminders, you'll be told to turn them off first. You turn off 2001 Reminders in the Control Strip at the bottom of your screen.) Then try again. When you Switch Identities, a window will com up. You probably have only Main Identity. With that selected, press the Rename button, rename it to Richard Shane, and press the OK 9or is it Switch) button to go back there. Now you can turn Reminders again. For good measure you should probably quit Entourage once after doing this renaming before you do a first sync Then Handheld Overwrites Entourage is correct. -- Paul Berkowitz -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
