I have run into this several infrequent times also. However in my case I am
still using OS 9.1 and Entourage 2001 and it not only hangs Entourage but
also the whole computer requiring a forced restart.

I have not found anything obvious in the messages, but it must be something
in the headers that does not show up with "show source". Anyway the way
around it is to redirect the message to yourself. Entourage will send the
message back to you with whatever was wrong cleaned up.

I am guessing that with OS X, only the application Entourage crashes so your
recovery time to get back where you can redirect the message is shorter.

In all cases that I have seen, the message came from a PC using Outlook
Exchange Server 5.5. However I also get hundreds of messages from this
source that do not cause the print hang problem. In fact I can get two
messages from the same person and one will hang and one will not.

By hang, I mean that the first print set-up window will come up. Usually the
window frame is there but the inside stays blank. A couple times the inside
data was displayed before the hang. When the program freezes I can still use
command-option-escape to bring up the force quit dialog box, but selecting
quit causes the whole system to freeze for me and only a hard power switch
reset will bring it back.

Sorry I don't have any answers, but if your symptoms are similar to mine, it
means the bug is still present in Entourage X.  Maybe we can give enough
clues here for the developers to track down the bugger.

   Jim

> From: Gilbert Harman <[EMAIL PROTECTED]>
> Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
> Date: Wed, 20 Mar 2002 17:50:26 -0500
> To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
> Subject: print hangs
> 
> Trying to print certain emails I get hangs Entourage X.  I would attach an
> example, but I the list does not accept attachments.
> 
> Gil
> 
> -- 
> 
> 
> Gilbert Harman            (609) 258-4301
> Department of Philosophy
> Princeton University
> Princeton, NJ 08544-1006  http://www.princeton.edu/~harman
> 
> 
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