Well, I admit my rage about the conduit has dissipated about 97% now that
Queue Sync is working satisfactorily for me.  Not perfect, but good enough
to get by for the time being which is all I asked for. Imagine ... I was
actually able to pull the Palm device out of my pocket today and look at
next week's appointment schedule.  What a concept.

To Christian Brady, who is probably correct about the ReadMe document, I can
only confess that I reacted to the announcement about the Office v.X upgrade
with eager anticipation to run Entourage under OS-X.  I read the notes on
the upgrade literature and on the packaging before I installed it.  If there
was a read-me file in plain view, I missed it.  I know this is a na�ve
comment, but I think I would have been more alert to a sticker or bold
headline that simply said "No Conduit Yet ... Stay Tuned".   And this was no
cheap upgrade, remember, at $270.  Even Adobe charges about half that much
for Illustrator and other similar upgrades.


To Greg Cook, who makes some very valid points about the dearth of Mac users
in the world, I admit there is truth and validity in that reasoning.  Still,
you can be sure that nobody loses money on the Mac titles published by Adobe
and Microsoft.  I once heard a statistic that nearly 50% of the Microsoft
employees in Redmond work on Macs.  Maybe that was just a cult rumor, but I
remember the early days of Word and Excel on the Mac SE before there even
was Windows 3.1 on the market.  My only regret is that I did not have the
vision to buy shares in Microsoft after their rep visited the Apple
dealership where I worked in 1987.

I agree we need to evangelize the Mac platform as much as we possibly can.
I do my share, and I tend not to gripe unless the software doesn't work.  I
have often suggested that if software publishers were held to the same
standard as Detroit, these products would be recalled.  Instead, they fix
them and sell us upgrades.  We pay for the R&D one way or another.  I don't
mind that as much as I mind the enormous waste of productivity trying to
make faulty things work.  At least, on the Mac, productivity starts out
greater than on Windows, and that's something that has been proven by formal
research.

Dennis Burnham


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