On 3/16/04 8:39 PM, "Gary Dalzell" <[EMAIL PROTECTED]> wrote:
>
> Recently, I am seeing some unusual problems in Entourage X. The program
> crashes after starting to download messages. This is very strange as
> I've run the program for years without trouble.
>
> I've converted to Panther and had no difficulty in Entourage. I'm
> currently running 10.3.3. Recently, I downloaded and installed the
> Office updates 10.0.2, 10.0.4, and that update seemed to start the
> problems. Today I installed 10.0.5 without any improvement. I've
> rebuilt the databases without difficulty. I've also run Apple's disk
> repair (no problem), and I repair permissions frequently. Don't know
> what else to try.
>
> Could the Office updates be a problem?
>
> I would try replacing the preference file for entourage but don't know
> where it is or how to do it. Is this a possibility? Is there other
> maintenance I should try?
>
> I kinda in a panic as I've never had any problems since I started with
> Entourage 2001 and have used it for x years.
>
> Any help or suggestions would be appreciated.
<http://www.entourage.mvps.org/help/send_receive/crashes_hangs.html>
--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>
PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.
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