On 4/26/04 8:16 AM, "Domenico Bettinelli" <[EMAIL PROTECTED]> wrote:
> What would cause the Entourage database to simply disappear? It's usually user error, but this time I would say kid error this time. Below are some tips on finding the Microsoft User Data folder, but it's very possible that the folder was deleted or renamed. I recently had a visit from my two year old granddaughter. I found my tax file in the trash renamed nnnn......ssssrrrrrttttoiooooooo. :-) ::::::::::::::::::::::Find MUD folder tips::::::::::::::::::::::: If the main folder named Microsoft User Data folder was renamed you might be able to find it using one of the folders in MUD. Do a search for the following: Microsoft User Data Entourage Script Menu Items Office X Identities Main Identity If you have DiskWarrior, I suggest you run it too. Normally these are the steps: Select Switch Identity and see if your old identity is still listed. If it's not there, then... It's possible that Entourage is looking in the wrong location for your MUD folder. You probably have more than one Documents folder. Entourage expects the folder to be in your Documents folder. For OS X users, that's the Documents folder in your User's folder. Open Entourage, create a new identity and name it something unique so you can do a search on it and it will be the only thing that shows up. Now do a search in the Finder for this new identity. This will tell you where Entourage is looking for Identities. Fix if you have more than one Microsoft User Data Folder... Move the identity folder you want to use to the Office Identities folder that Entourage is recognizing. Your identity is named "Main" by default. Be sure to rename one so you do not overwrite. Switch Identities to view your mail. If you have not used the new identity, delete it. If you have used it and want to combine the new mail with your original database, just drag each folder to the desktop. this creates an MBOX file. Switch identities. Drag the MBOX files into the folder window of Entourage. Remember keep a backup of all data before deleting. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
