Tonight I did what I thought was a very careful upgrade from Office X (latest rev.) to Office 2004. The steps are described at the end of this note. The Office 2004 installer imported my Main Identity and did not indicate any problems. But when I opened Entourage 2004 for the first time, and checked my IMAP folders, the contents were in chaos.
My IMAP config in Entourage X was very basic - only the three standard folders: Inbox, Drafts, and Sent Items. Entourage 2004 added a Junk E-Mail folder, containing about 40 messages incorrectly classified as junk with "High" likelihood. In fact, most of them were from me (I often mail myself reminders from my POP account to my IMAP account). The remaining falsely classified junk messages were from various business contacts, some of whom are in my address book. In addition, some of the messages in my IMAP Inbox and Junk folders were duplicated. Some appear 3 or 4 times in one or both folders. Other messages were marked for deletion, when I had not deleted them myself. The IMAP Sent Items folder, and my POP account folders seem to have survived the upgrade intact. I ran the E'rage 2004 database integrity check, and it found no problems. I tried a second installation on my PowerBook. This time I set the Junk detection level to "Low" before checking my IMAP folders. But the same result ensued. Can someone explain what is happening here? Do I need to clean the folders up by hand, or is there a way to get E'rage 2004 to correctly rebuild the messages in the client-side folders? Do I need to reconfigure my IMAP settings? Is this chaos going to happen again, or was it just an import problem? Any tidbits of enlightenment would be greatly appreciated. Environment: Office 2004, Mac OS X 10.3.4, PowerMac G4/867, 1.5GB RAM, 43GB of free HD space. IMAP Server: UW IMAP 4rev1 Entourage IMAP account settings: all checkboxes in Options tab are unchecked. Upgrade steps: I ran Disk Utility to check for HD integrity and incorrect permissions. I checked my fonts (only the basic Apple and MS fonts) with FontTest. I did a standard DB rebuild in Entourage X. I quit all visible applications (but not Database Daemon - there was no instruction to kill it). -- Julian Vrieslander <[EMAIL PROTECTED]> [POP account] <[EMAIL PROTECTED]> [IMAP account] -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
