Title: Re: IMAP Error Message?
We've been told recently that Entourage 2004 is incompatible with Lotus Domino Server. As far as I recall, Entourage X had some sort of hack which made it work with Domino and that was removed in 2004 because the hack causes other problems. So you'll have to retreat to X until your company gets a better server.

Just a few days ago in the thread "Can't send mail", Bryan Harris said:

Office 2004 broke the capability to work with Lotus Domino servers, which
are typically used in office environments, but it works fine with POP/SMTP
servers.

No one from MS came in on it, and I've forgotten the exact way how it happened, but it's something along the lines of what I say in the first paragraph above.

Note that non-HTML messages from the list include a tag at the bottom as to where he archives are:

archives:       
<http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/>

You can also check the "archives" of the Entourage newsgroup by just subscribing to it, or maybe better for searching older messages, access it by browser:

<http://groups.google.com/groups?group=microsoft.public.mac.office.entourage>

We should get something about the Lotus Domino server on the Entourage FAQ site, as soon as we have a more definitive formulation.

Bryan, where did you get that info?

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

PLEASE always state which version of Microsoft Office you are using - **2004**, X  or 2001. It's often impossible to answer your questions otherwise.



From: "M. Sean Schmidt" <[EMAIL PROTECTED]>
Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
Date: Sat, 14 Aug 2004 10:59:35 -0400
To: <[EMAIL PROTECTED]>
Subject: IMAP Error Message?

I am having a MAJOR issue with my upgrade to Entourage 2004.  My IMAP email on my business’s Domino Server worked perfectly in Entourage X but will not work in Entourage 2004.  I have a FastMail IMAP account that works just fine in 2004.  When I go to retrieve mail I’m getting an error -17495 (the IMAP service response was missing) when trying to connect to the IMAP server for my business IMAP E-mail in Entourage 2004. The same exact IMAP account settings when I switch over to Entourage X work fine.  

After several weeks with MS Customer Service I was told:



Cause: Program error thought to be caused by Entourage not expecting message action flags when the server sends them;

Resolution: None yet available.

Related Knowledge Base Articles:

This article is related to a similar problem that was fixed in Entourage 2001 by the publication of Service Release 1.

ENT2001: Entourage Issues Fixed in Service Release 1 (295094)
http://support.microsoft.com/default.aspx?scid=KB;EN-US;295094

Unfortunately for us, the link concerning the specific problem with IMAP servers in 2001 (276478) is invalid, and cannot be viewed.

ENT2001: Error When You Receive Messages on IMAP Servers (276478).
(This link is unreachable)




I may have to switch back to Office x because of my NEED to use IMAP for several business reasons.  Can anyone offer ANY advice or guidance???


Thanks,
Sean


--  
M. Sean Schmidt
[EMAIL PROTECTED]




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