On 8/30/04 6:14:31 PM, "Michael Cucka" <[EMAIL PROTECTED]> wrote:
> Occasionally, when I'm trying to open a message from the in-box in html with > graphics and such, Entourage will "unexpectedly quit" - offering to send a > report to Microsoft and re-launch. When I go thru that process and try > again, same result. > > There seems to be no rhyme-or-reason to this: sometimes it's junk mail, > sometimes it's not - sometimes the sender is in my address book, otherwise > not - doesn't matter if junk mailer filter is on or off. Even if if the > messages are from the same sender (say, eBay), some messages open fine and > others crash. I can't even open my MacWorld weekly newsletter... > > I've tried rebuilding the database, deleting the startup database daemon, > using Remove Office, fresh reinstallation... > > Don't have a clue what to do next - and this is very frustrating - almost > never had crashes with v.X... This sounds like the problem in Entourage X with a malformed spam message, but this was fixed for 2004. Try this...drag one of the messages that causes a crash to the desktop. Now create a new Identity in Entourage. Drag that message into the new identify and see if you can open it there. If it crashes there, create a new User in System Preferences and launch Entourage. Drag the message into this new identity and see if it works. I'm thinking corrupt font. Do you still have OS 9 installed? -- Diane -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
