Hello All,

Found this discussion at OFFICE Watch <[EMAIL PROTECTED]>


"2. WHEN OUTLOOK MESSAGES GET STUCK

It's probably happened to all of us - you send a message from Outlook and
later see that it's still sitting in your Outbox.  Other messages, sent
before or since will be dispatched but one or more messages just sit there.

This problem has been around since Outlook was first released and while it
seems rarer in Outlook 2003 it still happens.  What can you do?

We'll assume there's no problem with your connection and delivery services,
as they are whole other topics if such a problem exists.

The most common cause of the problem is that you opened the message while it
was sitting in the Outbox.  This can happen if you are offline or your
outgoing mail connection is scheduled.

If you want to change or just check a message about to go out you can go to
the Outbox, double-click on the message and you can edit it.  The trick is
that when you save your changes the message status changes and the message
won't be sent.  Why this hasn't been fixed is anyone's guess - there's KB
articles and a long, long list of support calls on the matter yet no sign of
a fix.

Thankfully the fix is simple - having saved your changed message back to the
Outbox - just open it again, click the Send button and it should now go on
its merry way across the ether.

If it doesn't, and sometimes a message is really stubborn, open up the stuck
message and create a new message window.  Copy the contents from the stuck
message to the new one and send the newly created clone.  Delete the stuck
message.

One other common possibility is if you have multiple email accounts - check
the Accounts tag on the toolbar and make sure the message is set to the
correct outgoing email account.

There's Knowledge Base articles covering some versions of Outlook, but not
all.

Outlook 2000  http://woodyswatch.com/kb/index.asp?195922

Outlook 98   http://woodyswatch.com/kb/index.asp?182572";

Is this the same problem that Entourage is having?

Geoff WALLACE



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