Hi Jud, It happened again, but this time it was at the moment that the open Entourage was sent to the Dock, and the user wanted to open another application. It definitely is caused by of lack of disk space, in this situation. When I rebuilt the database, the back up only held a rules file. The Database Utility.log reported: ERROR: BlockID #73 has an unknown data type (1145392197). When I was loading the rebuilt database (Entourage was synchronizing the Inbox), I was being warned that only 10 MB was left, somewhat later 5 MB, and finally that the disk was full. The user was not warned likewise when he was at work, though. I'll advise the user to use OWA instead (and delete more of his mails) until more disk space will come available. Hopefully, MS people can do something with this information when trying to make Entourage more robust against this kind of situations.
Than you in advance. Joris -----Oorspronkelijk bericht----- Van: [email protected] [mailto:[EMAIL PROTECTED] Joris Lieftinck Verzonden: dinsdag 3 mei 2005 16:43 Aan: 'Entourage-talk-lists-letterrip. com Onderwerp: Re: Entourage behaving reckless Hi Jud, For the time being we are lacking of disk space indeed, but this will change soon (of course; you are right about this sparseness). Just when you wrote this mail, I was helping someone with a corrupted database again. I'll describe the situation: Yesterday his database was corrupted and I repaired it for him (it is very difficult to exit Entourage in this situation, by the way). I threw his back-up away and rebuilt his database. Today he has been away from his Mac for a while, say one hour, and came back, just when I came to visit him to ask how things went. Just then we noticed that again his database was corrupted again. As you state in your answer there should have been some warning messages, but nothing was the matter, what so ever. I checked his free space on the server: 80 MB. I threw away his back-up made yesterday. Free space after that 160 MB. I urged him to delete as much as possible in his mail folders (actually only Inbox and Sent Items) and hope for the best, but I'm going to throw today's back-up away too, just to be sure. I think, however, that it is not (only) lack of space that causes the trouble, but what? Sincerely, Joris On 5/3/05 4:19 PM, "Jud Spencer" <[EMAIL PROTECTED]> wrote: > On 5/3/05 4:13:32 AM, "Joris Lieftinck" <[EMAIL PROTECTED]> wrote: > >> With a couple of users we experience often trouble with the Entourage >> database >> to become corrupted, probably because of lack of disk space at the server >> where everyone stores his/her data in opposite to locally on the HD. Although >> there is space available (say abt. 50 MB average) at the server, Entourage or >> other applications have to write temporary data to the user's area, which >> causes the lack of disk space, I expect. >> Does somebody know what can be done against this very annoying habit of >> Entourage, not reallizing that updating the database at a particular moment >> would destroy its integrety, so not checking whether updating can take place >> without any danger? Should Entourage not notify the user before executing its >> damaging action, or what ever? Can one anticipate somehow whether it's safe >> to >> use Entourage, knowing the spare space that is available? Some percentage, or >> a secure amount of free MB's before Entourage kills itself by its own >> reckless >> doings? > > We added a lot of code to Entourage 2004 to make sure that we didn't attempt > to write in very low disk space situations. We have a series of warnings > that occur in this situation. > > I will say that 50MB is nothing in today's world though. Is there a reason > they need to run this sparse? > > Jud > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
