Hi Carsten,

Forgive me for being hard-nosed but it's time to take this to the Word
newsgroup as I mentioned before.  When you post there, give a brief recap of
the problem and what you already tried.  Either I or someone else will
answer you there.

Beth 


On 5/24/05 9:55 AM, "Carsten Ortmann" <[EMAIL PROTECTED]> wrote:

> Hi all - (maybe Beth R in paticular)
> 
> For some weird reason my problem went away for a while, but now it's back,
> and every time I delete the ~/Library/Preferences/Microsoft/Office Font
> Cache (11) it builds a new one, but I still get that annoying "Optimizing
> Font Menu Performance" and then "This and that font is Corrupt and hsould be
> removed"
> 
> Should I simply remove the ones I can find, do you think?
> 
> Thanks for ANY help on this
> Carsten
> 
>> From: Carsten Ortmann <[EMAIL PROTECTED]>
>> Reply-To: "Entourage:mac Talk" <[email protected]>
>> Date: Thu, 19 May 2005 22:25:04 +0200
>> To: "Entourage:mac Talk" <[email protected]>
>> Subject: Re: OT: Word problem after Tiger
>> 
>> Thanks a lot. You've been very helpful :-) It works now
>> 
>> Carsten
>> 
>> 
>>> From: Beth Rosengard <[EMAIL PROTECTED]>
>>> Reply-To: "Entourage:mac Talk" <[email protected]>
>>> Date: Wed, 18 May 2005 23:15:07 -0700
>>> To: "Entourage:mac Talk" <[email protected]>
>>> Subject: Re: OT: Word problem after Tiger
>>> 
>>> Hi Carsten,
>>> 
>>> No, it won't hurt anything if you trashed the wrong prefs file.  Prefs files
>>> are always recreated (after being trashed) when the application they are
>>> associated with is launched again.  However ...
>>> 
>>> Do you intentionally have both Office X and Office 2004 on your machine?  If
>>> there's no reason for X to be there any more, you should get rid of it.  Why
>>> keep unnecessary files around when there's always the chance that they could
>>> corrupt or cause conflicts (like the old Font Cache apparently did).  So if
>>> you don't need Office X any more, use the Remove Office tool to get rid of
>>> it.  It will allow you to choose which installation(s) of Office you want to
>>> remove.
>>> 
>>> The Remove Office tool is located in ~/Applications/Microsoft Office
>>> 2004/Additional Tools.  When you're finished with the removal, use Disk
>>> Utility to Repair Permissions (always a good thing to do after installing or
>>> removing software).
>>> 
>>> HTH.
>>> 
>>> Beth 
>>> 
>>> 
>>> 
>>> On 5/18/05 10:19 PM, "Carsten Ortmann" <[EMAIL PROTECTED]> wrote:
>>> 
>>>> Now this is a bit strange, because I do have 2004. And now it occurs to me,
>>>> that I might have removed the wrong file. I went to
>>>> Root/Library/Preferences/Microsoft/ and removed the file I could find, but
>>>> now I see that I do have the (11) in Home/Library/Preferences/Microsoft/
>>>> 
>>>> I emptied the trash after trashing the font cache, so now the (10)'s gone
>>>> from the root-prefs. Should I worry? (sorry to be so elaborate about this
>>>> OT-thing, I just want to make sure I'm reasonably OK) I can't really fgure
>>>> out the difference between those preferences folders.
>>>> 
>>>> Thanks for your time and knowledge
>>>> Carsten
>>>> 
>>>> 
>>>>> From: Beth Rosengard <[EMAIL PROTECTED]>
>>>>> Reply-To: "Entourage:mac Talk" <[email protected]>
>>>>> Date: Wed, 18 May 2005 15:28:48 -0700
>>>>> To: "Entourage:mac Talk" <[email protected]>
>>>>> Subject: Re: OT: Word problem after Tiger
>>>>> 
>>>>> That means you have Office X (10), not 2004 (11).  Shoulda told us that in
>>>>> the first place :-).
>>>>> 
>>>>> Beth
>>>>> 
>>>>> 
>>>>> On 5/18/05 2:53 PM, "Carsten Ortmann" <[EMAIL PROTECTED]> wrote:
>>>>> 
>>>>>> Hi Beth,
>>>>>> 
>>>>>> Thanks a lot. It seems that did it - although my cache has (10) instead
>>>>>> of
>>>>>> your suggested (11). I have no idea what that means.
>>>>>> 
>>>>>> I still have to check it on a few documents, but for now, it looks ok.
>>>>>> 
>>>>>> Thanks
>>>>>> Carsten
>>>>>> 
>>>>>> 
>>>>>>> From: Beth Rosengard <[EMAIL PROTECTED]>
>>>>>>> Reply-To: "Entourage:mac Talk" <[email protected]>
>>>>>>> Date: Wed, 18 May 2005 09:26:38 -0700
>>>>>>> To: "Entourage:mac Talk" <[email protected]>
>>>>>>> Subject: Re: OT: Word problem after Tiger
>>>>>>> 
>>>>>>> Hi Carsten,
>>>>>>> 
>>>>>>> Try trashing your Font Cache (with Word quit):
>>>>>>> ~/Library/Preferences/Microsoft/Office Font Cache (11).  When you
>>>>>>> relaunch
>>>>>>> Word, the cache will be rebuilt.
>>>>>>> 
>>>>>>> If that doesn't do it, please post to the
>>>>>>> microsoft.public.mac.office.word
>>>>>>> newsgroup.  There are a couple of similar threads there.  You probably
>>>>>>> already know how to access the newsgroups but in case not, see here:
>>>>>>> <http://word.mvps.org/MacWordNew/AccessNewsgroups.htm>
>>>>>>> (If using Safari, hit Refresh once or twice; better yet, use another
>>>>>>> browser.)
>>>>>>> 
>>>>>>> Beth 
>>>>>>> 
>>>>>>> 
>>>>>>> On 5/16/05 11:46 AM, "Carsten Ortmann" <[EMAIL PROTECTED]> wrote:
>>>>>>> 
>>>>>>>> I'm having a problem with MS Word after installing Tiger. Sometimes
>>>>>>>> when
>>>>>>>> I
>>>>>>>> try to open Word it'll say it's Optimizin Font Menu Performance and
>>>>>>>> then
>>>>>>>> say
>>>>>>>> Font "****" is corrupt and should be removed. It starts in the v's and
>>>>>>>> w's
>>>>>>>> (Verdana, Webdings etc.) and then changes to font names made up of
>>>>>>>> weird
>>>>>>>> symbols.
>>>>>>>> 
>>>>>>>> Does anybody know what might be causing this?
>>>>>>>> 
>>>>>>>> Thanks
>>>>>>>> Carsten
>>>>>>>> 
>>>>>>> 
>>>>>>> 
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>>>>> 
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