Check to be sure you contact info is entered correctly. The best way to add an address is to have a message received from the recipient and select from the menu bar --> Tools --> Add to Address Book.
Sometimes an errant space can cause a problem. -- Diane On 8/30/07 3:31 AM, "Robert Gerard" <[EMAIL PROTECTED]> wrote: > When I send an email using Entourage to a relative's Yahoo address I get > this back > >> Technical details of permanent failure: >> PERM_FAILURE: SMTP Error (state 16): 554 delivery error: dd This user doesn't >> have a yahoo.com account (address deleted) [0] - mta183.mail.re3.yahoo.com > > The user does indeed have a Yahoo.com account because she sends mail to > me from it. > > When I go to my Verizon account and using Verizon's web mail page send > her an email at that same yahoo.com address, she gets the email. > > Can you dope out why an email sent from Entourage elicits a > PERM_FAILURE: SMTP Error while an email sent from Verizon's web mail site > sails through??? > > I have no idea why. > > Many thanks, > Bob > > > -- > To unsubscribe: > <mailto:[EMAIL PROTECTED]> > archives: > <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> > old-archive: > <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
