I posted this a long time ago, but the problem was never solved.  Let's try
again:


Entourage 2004, Mac OS 10.4.11, Intel Core 2 Duo.

I can not create a new identity.  When I go to
    Entourage -> Switch Identity...

...I receive the message:

"To switch identities, quit MSN Messenger and all Microsoft Office programs
and then restart Microsoft Entourage."

No other Microsoft Office program, or MSN Messenger, was running.  I went to
Activity Monitor and manually quit the Database Demon.

I still get the same error.

I quit Entourage and started it again, but I am still receiving the same
error message.  I can not create a new identity.

Any ideas on what's happening and how to fix it?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
 [EMAIL PROTECTED]     http://www.rogercohen.com
  Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



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