I posted this a long time ago, but the problem was never solved. Let's try again:
Entourage 2004, Mac OS 10.4.11, Intel Core 2 Duo. I can not create a new identity. When I go to Entourage -> Switch Identity... ...I receive the message: "To switch identities, quit MSN Messenger and all Microsoft Office programs and then restart Microsoft Entourage." No other Microsoft Office program, or MSN Messenger, was running. I went to Activity Monitor and manually quit the Database Demon. I still get the same error. I quit Entourage and started it again, but I am still receiving the same error message. I can not create a new identity. Any ideas on what's happening and how to fix it? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International [EMAIL PROTECTED] http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>