>Did the service people at Canon manage to recreate the problem in their >lab? Did they carry out any repairs before sending back your camera, or >just report that they could not recreate the problem? How sporadic is the >problem?
Canon lab cannot reproduce the problem because this problem accur about 1 times a week or 1 times for 3 rolls. >If so, is there anyone else that you could >get together with in order to try out their 28-135 IS lens on your Elan? It's an idea. >Perhaps a list member? Where do you live? I live in Quebec province of Canada. > >Isn't there a known problem with Elans locking up due to small differences >in the physical size of different brands of 2CR5 batteries? As the problem >occurs only with that lens, this seems unlikely to be the problem, but >perhaps a member of the list will suggest a brand that is known to work >well with Elans. Which brand are you using? I am not sure if this problem occur only with this lens. It can be caused by the battery... and my battery brand is Energizer. > >If the problem started while the equipment was under warranty, you need to >get Canon to extend the warranty, and you need to get that in writing. If >your regional Canon repair centre is unwilling to do that, you should write >to Canon's head office for your country (I did that once, and Canon >responded very well). Ok. > >When you say that the stabilizer shakes, do you mean that the image jumps >around in the viewfinder when IS is operating (and not just at the brief >moment when IS switches on or off). Yes, the image is shaking sporadicaly, not just after pushing/releasing focus button. > If so, that's exactly what went wrong >with my 100-400 IS lens, and Canon ended up replacing it (but only after I >wrote to the head of Canon USA's photographic products department). Canon fixed this problem last year but now, the problem slowly reapear! Thank for your advice. - David Gagnon * **** ******* *********************************************************** * For list instructions, including unsubscribe, see: * http://www.a1.nl/phomepag/markerink/eos_list.htm ***********************************************************
