Interesting update. Thanks.

Best regards,

Paul



On Mon, Sep 22, 2008 at 10:59 AM, [EMAIL PROTECTED]
<[EMAIL PROTECTED]> wrote:
> Microsoft and VMware have indeed been having it out as of late. recently,
> where I work, I was on a support call in July ( to India ) with Microsoft
> and the support person discovered we were running on VMware and ended the
> support call.  About the same time the contract for our Enterprise agreement
> disappeared from our MS web portal and was replaced with a different one. (
> Um, you cant change a contract after its been signed ). Oh and by the way
> the reason we were running this particular app on VMware is because that's
> the way the Microsoft techs designed it... and they then denied they had
> done that.  We pursued.  We ended up getting a top MS support person ( in
> New York ) to help us and resolve our issue. They were ( eventually ) quite
> amicable and when we got the ball rolling the problem was fixed very quickly
> and to our complete satisfaction.
>
> Microsoft's stance at the time was that only Enterprise customers could get
> support on VMware ( I had called the non-enterprise support number initially
> ) and if they perceived that the problem was possibly due to virtualization,
> that we would need to reproduce on physical hardware.  I was given a KB
> number on the policy. We were OK with that, however I argued that I know a
> lot of people using VMware at an enterprise level and that if the MS OS
> product couldn't be supported that the likely scenario wasn't to switch to
> Microsoft's VM product, something that would in some cases cost millions,
> but rather to NOT use microsoft OS when possible. I also argued that a
> policy doc on the MS website is NOT the same thing as a EULA or a signed
> Enterprise contract and held no legal basis and that we were investigating
> the contents of those documents, as well as getting our original signed
> agreement back.
>
> I figure we are small fish on the global MS scene, but the implications of
> those items are scalable to any company, and its SO important that any
> company or individual no matter how small should voice their position. I had
> a feeling we were not alone in discovering these problems.
>
> Recently while I was visiting Intel at one of their professional things,
> someone let fly that MS had changed its policy and that the stance on VMware
> had changed. I poked around and indeed the same KB article on MS position
> for VMware ( er, 3rd party )  had changed to include support for all if the
> product was some sort of Microsoft "partner". It appears some sort of deal
> has been struck.
>
> http://support.microsoft.com/kb/897615/en-us
>
> http://dcsblog.burtongroup.com/data_center_strategies/2008/08/its-official--.html
>
> http://edge.networkworld.com/news/2008/090308-vmwares-esx-certified-for-microsoft.html
>
>
> Mark
>
>
> marbux wrote:
>>
>> Of interest, from VMWare's latest SEC form 10K, by way of Groklaw News
>> Picks:
>>
>> "Some of our competitors and potential competitors supply a wide
>> variety of products to, and have well-established relationships with,
>> our current and prospective end users. Some of these competitors have
>> in the past and may in the future take advantage of their existing
>> relationships to engage in business practices that make our products
>> less attractive to our end users. For example, Microsoft has
>> implemented distribution arrangements with x86 system vendors and
>> independent software vendors, or ISVs, related to certain of their
>> operating systems that only permit the use of Microsoft's
>> virtualization format and do not allow the use of our corresponding
>> format. Microsoft has also implemented pricing policies that require
>> customers to pay additional license fees based on certain uses of
>> virtualization technology. These distribution and licensing
>> restrictions, as well as other business practices that may be adopted
>> in the future by our competitors, could materially impact our
>> prospects regardless of the merits of our products."
>>
>>
>> <http://www.sec.gov/Archives/edgar/data/1124610/000119312508172131/d10q.htm#tx93957_11>.
>>
>> Best regards,
>>
>> Paul
>>
>
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>



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