Kinda going with that, a camera with a wifi-SD or CF card could be located
(triangulated/radiolocated, [1]) locally.  There's a lot of existing work
you could borrow from there, to streamline the data capture and minimize
error (hopefully!).  My earlier mention of a cellphone-like device supports
this too [2] Does anyone know off-hand if any of the miniature GPS chipsets
support differential setups (DGPS, [3])?
I got wary when you suggested that the support ticket would be created
onsite; I see that simply as generating and submitting the needed data.  :)
 Too much time on the servers, I guess, makes a healthy distrust of the
client.  Is that a claimed maxim or quip, somewhere I could source??

Ben

[1] http://en.wikipedia.org/wiki/Radiolocation
[2] http://en.wikipedia.org/wiki/Assisted_GPS
[3] http://en.wikipedia.org/wiki/DGPS

PS - So you have a photo and where it was taken, and it'd be useful to know
the nature of the fault.  Maybe keeping the cameras locked into spot-focus
(and keeping the frame centered on the fault) would help.  Would audio
annotation or even speech recognition fit in that part of the process?  I'm
not seeing moving-data-around as the problem, but then I only have a little
window into your scenario :)  Hope this helps...


On Wed, Jun 3, 2009 at 2:48 PM, Chris LeBlanc <leblanc...@gmail.com> wrote:

>  Matt,
>
> Just to clarify, this is defects in the finished on-site retail locations,
> such as paint peeling, incorrect height on counters, etc...?  Someone would
> go in after the work had been done, but before final "sign-off" by the
> buyer, id any problems and take a photo of it?  If so, you are just trying
> to streamline the process of identifying and photographing the problem,
> without having someone go through, take dozens of photos, and then process
> them all later?
>
> In that scenario, what if they wanted to create a group of photos to
> properly show the problem they have identified, or give better perspective
> of the problem?  Would this system be setup to have one photo for each
> entry, or would there be multiple photos, each assigned a problem ID, with
> multiple photos given the same problem ID?
>
> I see something where the person goes through with a digital camera, takes
> the pictures, connects to a laptop and starts the software.   The software
> then has an area that shows thumbnails from the laptop, and a problem ID
> area.  They can then either search for a problem, or enter a new problem.
> Then, they can select the photos assigned to that problem and submit them.
> Then they can continue with the next problem.
>
> Is that what you are thinking about, or am I way off base?
>
> Chris
>
>
>
> Matt Jarvis wrote:
>
>       Is your project idea secret?
>       Ben
>
>
>  Not a secret....
>
> We intend to have QA reps out in the field double checking our
> installation work for defects. User pushes cart w/ laptop/camera around,
> finds a defect, has our app create a new record entry, enters some
> notes, take/aquire a picture, move on....
>
>
> Matt Jarvis
> Programmer/DBA
> King | Retail Solutions
>               
>
>
>
>
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